Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"The offer many great benefits and they have been so accommodating while working from during this time." ((in 253 reviews)); "Great people to work for and with" ((in 173 reviews)); "Good work life balance and schedule flexibility" ((in 152 reviews)); "Good Pay is alright to be honest" ((in 128 reviews)); "Remote work from home convenience and productivity higher" ((in 59 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 86 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 74 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 72 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 36 reviews)); "There was no training on the health plans I was marketing" ((in 32 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,048 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Apr 8, 2010

An overall good place to work...

Customer service

Recommend

CEO approval

Business Outlook

Pros

Blue Shield offers a great benefits package. Also free access to the fitness center. The hours are good, and compensation is not bad.

Cons

Promotions are not made based off performance. Promotions are made by managers who see the potential in employees with multiple degrees to advance, even if their performance doesn't back it up.

4.0

Apr 2, 2010

Blue Shield is slowly moving in the right direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For the most part I like the people who work here Decent work-life balance Flexibility to telecommute Wellness program & free gym Charitable giving programs - lots of opportunities for volunteer/charity work Lots of focus on employee programs Opportunities for training

Cons

-Political games - We get caught up in doing work that just doesn't make sense for the company as -a whole but we do it anyway because someone wants to do things a certain way Due to a core value of "know the details" there seems to be a tendency to micromanage -Powerpoint is used way too much -Broken processes and silos - not enough sense of "we are all in this together" and let's work something out that makes sense for the company. Tendency is to protect departmental interests first -Understanding of project management varies among leaders -Too many competing priorities

4.0

Mar 8, 2010

A good place to work, but your mileage may vary.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In general, the staff at Blue Shield of California are smart, motivated, professional, and truly interested in doing great work. The company is not-for-profit, and has been a leading proponent of universal coverage in California and nationally. The company's size offers opportunities to grow and advance professionally, and there is usually flexibility in work location and arrangements (telecommuting).

Cons

Blue Shield suffers from the habit of continual restructuring, which is often more disruptive and destructive than constructive. Experiences, job satisfaction, and culture vary significantly from team to team.

Viewing 2023 - 2025 of 2,048 Reviews

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Jobs at Blue Shield Of California

(Medi-Cal) Correspondence Phone Support, Intermediate

Program Manager, Senior

Staffing Coordinator, Advanced - Talent Acquisition

Regulatory Complaint Coordinator, Intermediate

Accountant, Experienced