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Boca Raton Resort & Club

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Boca Raton Resort & Club reviews

3.4

68% would recommend to a friend

(142 total reviews)
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John Tolbert

72% approve of CEO

64% positive business outlook

Boca Raton Resort & Club has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boca Raton Resort & Club employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

142 reviews
1.0
Apr 4, 2016

Guest services

Recommend
CEO approval
Business Outlook

Pros

The resort is massive. They have good benefits like health insurance, pto, and good price on lunch. During summer employees will get to use the resort amenities at discounted price. Overall, It will look good on your resume.

Cons

For a resort this big they need better managers. They have a manager for every job there is but these managers are terrible. It is extremely difficult to get a promotion here because every time there's a position available they will have someone in line for it. People that aren't even qualified to be a manager yet get promoted. So many dishonest employees trying to steal money. Managers are aware of the issues but never care to fix or capable to fix these issues. Employees are not being accountable for their wrong actions. Overall I will never work here again unless they have different management company and fire all the current managers.

1.0
Nov 14, 2015

Culinary

Recommend
CEO approval
Business Outlook

Pros

Fair benefits, hotel discounts

Cons

Supervisors overload employees in inhuman work conditions, no respect for probation period,tongue lashings by supervisors.

1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

They finially fixed the travel program, by far this is the only pro

Cons

I have heard this is the only website Hilton/HR looks at/cares about/so here you go. Full management turnover has brought this beautiful hotel to be run by unqualified managers who take a lower than average salary. They spend their time eating and drinking bottle water like it’s going out of style. My new boss always tells the staff how much more money the staff makes than him. We used to be given respect, and are ideas heard to help fix problems, and create new menu items. Not anymore. Even our chef who has been here forever is leaving because of the change in leadership. We get yelled at and I fell I don't have a voice anymore within the restaurant. It’s put up or shut up-these were not the values in place when I got hired a couple of years back. I know this place will never be the same, so I guess its time to look for something new. Too bad Boca, I’ve never called out or have I been late, but you guys dropped the ball on me.

Viewing 4 - 6 of 142 Reviews

Glassdoor has 147 Boca Raton Resort & Club reviews submitted anonymously by Boca Raton Resort & Club employees. Read employee reviews and ratings on Glassdoor to decide if Boca Raton Resort & Club is right for you.