Bottomline reviews

3.7

64% would recommend to a friend

(895 total reviews)
avatar

Craig Saks

78% approve of CEO

64% positive business outlook

Bottomline has an employee rating of 3.7 out of 5 stars, based on 895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bottomline employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

895 reviews
1.0
Jul 7, 2016

N/A

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Initially there were quarterly bonus' as well as "on the spot bonus", but those stopped 1.5 years ago

Cons

Working for a supervisor who has aggressively attempted to bully me into leaving. 5 years.... Pretty rough way of existing. Management is HORRIFIC... Top heavy... they say there's an "open door policy" but there isn't. if you aren't a favorite... you are nothing and no one . Every year there is a "Be Heading" to reorganize the company.... I've escaped it all this time.....

1.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Your direct co workers are great. The benefits are better than average. The office is very nice. The hardware is awesome.

Cons

The core platform for Digital Banking 3.0 is busted. Management will force you to work weekends and holidays. Management will deny your vacation to meet there half sold software and over promised schedule. Management will call you any hour of any day, night, and weekend and ask you to build some insane piece of functionality in 12 hours. Management thinks every bug can be fixed in 4 hours or less, despite the massive technical debt they have already leveraged on the platform. You can not focus on one thing. You are forced to work on dev support for one month on a crappy legacy platform that only the old school devs with a ton of tribal knowledge can figure out. You will spent about 70 percent of your time switching and building environments working on both the front end and back end, and everyone is expected to be full stack. Agile is dead here. You have no input. You are assigned work based on what your scrum master thinks they know.

2.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Most teams at Bottomline are some of the most experienced and wonderful individuals I have ever worked with. The camaraderie within the teams is always personable and everyone has a work with and for each other attitude. Unfortunately both of those statements exclude most senior management. And to those how are looking to start your entry-level career, it is a perfect place to get the experience, build some friends and a local network, but then move on quickly. If you are successful and want to stay, the money does get better (and the benefits are solid), but just be wary that second place is a set of steak knifes.

Cons

In addition to my advice to management - the HR dept. (starting at the top) is seriously horrible. That was without a doubt the most difficult and anxiety-driven environment I have ever worked in. Not much else to say on that. Discretionary bonuses are really, really discretionary. Tip: send positive communications on every little thing you do, even when you are just fixing your own mistake, and you get paid. Training; there is none. It is true that a few College Hires every year get 4-5 weeks, but there is not a single training department or team member available for all other 1,500+ employees. The work life balance is a big challenge. This is a 50-60+ hour a week job, period, in any position.

Viewing 40 - 42 of 895 Reviews

Glassdoor has 951 Bottomline reviews submitted anonymously by Bottomline employees. Read employee reviews and ratings on Glassdoor to decide if Bottomline is right for you.