Bread Financial reviews

4.3

85% would recommend to a friend

(1,724 total reviews)
avatar

Ralph Andretta

92% approve of CEO

84% positive business outlook

Bread Financial has an employee rating of 4.3 out of 5 stars, based on 1,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Mar 8, 2023

Open communication

Recommend
CEO approval
Business Outlook

Pros

Definitely the communication throughout the company – very open, honest, and respectful

Cons

Would have to be the benefits – not the most affordable

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Bread Financial Response
3y
Thanks for recognizing that our communication is transparent, honest, and respectful. We care about two-way communication -- understanding what is going out with our associates via multiple surveys per year and town hall sessions to let our associates know what's going on financially or in leadership. We can appreciate that medical benefits are expensive these days, but Bread Financial actually covers more than 75% of the cost of the plan premiums for our associates and only pass along a fraction of the price to the associate. We're always looking to find additional value and explore ways to reduce cost to our associates.
5.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Working for Bread Financial as a Customer Care Advocate these past two years has been an interesting, at times difficult, but overall positive experience that I would recommend to others.

Cons

It’s had its ups and downs but overall it’s been good.

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Bread Financial Response
3y
We appreciate this candid review -- not all experiences are sunshine and rainbows -- but we thank you for caring enough to share your experience with others who are considering a Customer Care Advocate job with Bread Financial. In the last two years we've been through some exciting changes and we appreciate you being along for the ride and taking great care of our customers!
5.0
Mar 8, 2023

Love my coworkers

Recommend
CEO approval
Business Outlook

Pros

Love my coworkers, they’re a great group of people who help me out when I need it.

Cons

Managers are a little more aloof.

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Bread Financial Response
3y
Having your go-to friends and co-workers who are social and emotional support, especially in the remote work environment, is critical to high work satisfaction. It's wonderful to have peers you can vent to, then get back to what's important. Thanks for building your network of peers here at Bread Financial.
Viewing 583 - 585 of 1,724 Reviews

Glassdoor has 1,794 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.