Management
Management is one of the main reasons for my negative review. This company seems to hire managers who are friends of other managers, instead of people who are actually fit for the job. They seem to be unqualified for their position, resulting in chaos in the restaurant.
There are people who I've seen drinking alcohol on shift or completely disregarding safety measures while preparing the food. Despite above and overall rude behaviour to others, nothing could be done to them, as they were friends with people on higher position in this company.
Training
Being a newbie in that company is a hell of a journey - i had zero training.
They just don't do that. They put you on the position and good luck. If you screw up, it's your fault.
No risk assesment and such were provided for me to complete, this is something basic and should be done right away, but after 3 months nobody bothered to do anything with it.
Food quality is awful. And that's for more than just one restaurant, as i've visited other ones as customer.
Many products they order are low quality and not served fresh - mainly meat. Managers are aware of that and encourage chefs to ignore it. After eating in other restaurants the standard, or rather lack of it, seems to be the same.
