- Management cares more about being cool than about sorting out real problems in the pub. Good vibes and cool outfits are not gonna fix that leaking pipe, guys.
- In the branch where I worked, there were issues such as harassment or people drinking alcohol on work hours that were well known by everybody and no manager moved a finger to solve them. They were pretty serious issues that contributed to creating a really bad environment.
- If the pub was full and you wanted to rest during your break, your only option was to sit on the floor, on the tiny space available between the office and the bin bags from the kitchen. Now imagine if you have decided to use your break to eat something.
- I have seen perfectly responsible people being pressured to leave the job because a specific person didn't like something absurd and personal about them on one particular day that he was visiting. But I have also seen problem people with no management skills/experience being promoted because they were close to this person. So no, this is not a good place to build a career if that is what you are looking for.
- Brewdog is very proud of its Unicorn Fund (where they share 10% of the benefits with their employees). This would be amazing if it wasn't because somehow, they have their ways to avoid to pay it. The venue where I worked used to make 30k easily, in a normal/busy day, the Christmas period was a huge boost for the sales and we knew that the pub didn´t pay any rent... However, nobody received any benefits at all. Nobody was informed about this situation in advance and, when asked about it, the management team avoided the subject. It might be true that there were no benefits, but the way it all was managed was dark, and the lack of information and communication, really frustrating.
- Every payday someone was missing hours. In some moment it became normal to have newbies that were missing payslips until 1-1.5 months after they started working and nobody seemed to care much along the management team.
In general, I think Brewdog has a good will to make things differently, and the values they defend as a company are great, but in the particular case of the venue where I worked it all got lost somewhere on the way.