Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

3.0

May 20, 2025

Ok Job- Terrible Customers

Collections manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, 40+ Hours weekly, Organizationally sound

Cons

Rough dealing with customers, high expectations, as a manager- leadership wanted you to always be able to nit pick a call.

Bridgecrest Response

1y

Thank you for sharing your experience as a Collections Manager, We strive to offer strong benefits, consistent hours, and a solid organizational foundation, so we’re glad to hear those aspects stood out during your time with us. To help support our teams, we focus on coaching that’s balanced, constructive, and solution-oriented, not just focused on what went wrong. We also encourage open dialogue between leadership and team members to ensure feedback leads to growth. Thank you for sharing your experience, we wish you the best in your future endeavors.

2.0

Apr 29, 2025

Meh

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

The pay was good but only when bonuses were uncapped.

Cons

No more bonuses. They find wack reasons to fire people if they decide they want you gone. Expect you to have a happy cheerful tone when trying to collect money from people in hardships.

Bridgecrest Response

1y

Thank you for sharing your experience as a Loan Advisor. While bonus structures have evolved, we continue to invest in competitive pay and meaningful career growth, over 650 promotions happened just last year. We support our teams with training to ensure every customer interaction is handled professionally and respectfully. Thank you for sharing your experience, we wish you the best in your future endeavors.

3.0

Apr 28, 2025

Good Money but competative

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Can make alot on comissions

Cons

Cut throat, 3 bad months and your out, 3 strike rule on metrics etc.

Bridgecrest Response

1y

Thank you for sharing your experience as a Collections Representative. We’re proud to offer strong commission opportunities that reward performance. We also set clear expectations to help our teams succeed and maintain high standards. Our goal is to support team members with the tools and training they need to thrive and grow. Thank you for sharing your experience, we wish you the best in your future endeavors.

Viewing 28 - 30 of 392 Reviews

Jobs at Bridgecrest

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Document Control Coordinator

Customer Service Admin

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Fort Worth, TX

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Bridgecrest

Bridgecrest reviews

Ratings by category

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Reviews by job title

Ok Job- Terrible Customers

Meh

Good Money but competative

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