Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

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Bridgecrest

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

4.0

Aug 1, 2016

Loan Ad visor III

Loan advisor iii

Recommend

CEO approval

Business Outlook

Pros

Management stays involved with reps Managements tries to keep the moral up by offering incentives every month Management has an open door, which is very important

Cons

Some managers shows difference between employees which can affect the way people feel about the company

5.0

Aug 1, 2016

Loan Adviser

Loan adviser

Recommend

CEO approval

Business Outlook

Pros

Bridge crest is an amazing company to work for with amazing benefits (If you have good health you pay very little for health insurance and they pay for schooling) There is so much Room for growth and advancement and its the main reason I came to work for this company.

Cons

Having a split schedule that limits you to having to go to college online compared to in class. Have to take one hour lunch and having to work every other Saturday

5.0

Aug 1, 2016

Bridgecrest.

Debt collector

Recommend

CEO approval

Business Outlook

Pros

The work environment is great. All the equipment is new and works unlike other collections agencies I've worked for in the past. The staff is friendly and easy to approach. Close to home, quick freeway access too. Always having contests and giving prizes away for hitting goals.

Cons

Parking can be a task, working a split schedule every week, and a bonus structure that splits credit for call in payment.

Viewing 382 - 384 of 392 Reviews

Jobs at Bridgecrest

Document Control Specialist

Document Control Coordinator

Customer Service Admin

Vendor Management Specialist