Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

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Bridgecrest

Bridgecrest reviews

2.9

44% would recommend to a friend

(183 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

183 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 1, 2016

Great place to work and grow

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Money; most of the bonuses are uncapped and you can really work hard to increase your pay. Additionally, they offer lots of overtime. People; the employees are awesome, it is very diverse with people of all ages and from all walks of life. Training; I had never worked in a call center or anything similar and they quickly brought me up to speed. Plus the training and development is endless after that, you just have to be ambitious and vocal in your pursuit.

Cons

Schedule; you have to work 2-3 different schedules every week, and at least 2 Saturday mornings a month. Parking; arrive early you may have a few minutes walk ahead of you.

4.0

Aug 1, 2016

Loan Ad visor III

Loan advisor iii

Recommend

CEO approval

Business Outlook

Pros

Management stays involved with reps Managements tries to keep the moral up by offering incentives every month Management has an open door, which is very important

Cons

Some managers shows difference between employees which can affect the way people feel about the company

1.0

Jul 27, 2016

Remarketing Coordinator

Remarketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Not a bad starting pay, $15 with degree.. with the new bonus structure, I was getting an extra $1000 a month. The employees are awesome, great personalities.

Cons

Management - every piece of it. This place is highly political. If you are hungry and ambitious, they are scared of you. They don't want you to take their job. So, if you under-perform, they will baby you and coach you, but if you over-perform like me, they find ways to set you up failure so they you can't be promoted. Management will be the down fall of Bridgecrest.

Bridgecrest Response

Thanks for the candid review and feedback. If you're comfortable speaking about the issues you've experienced with your manager, please contact the Speak Up line or talk with another Director. We'd appreciate the opportunity to understand in more detail what is happening.

Viewing 181 - 183 of 183 Reviews

Jobs at Bridgecrest

Customer Service Admin

Administrative Coordinator

Document Control Coordinator

Document Control Specialist