Is Bright Horizons Family Solutions a good company to work for?

Bright Horizons Family Solutions has an overall rating of 3.5 out of 5, based on over 3,974 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 55% of employees would recommend working at Bright Horizons Family Solutions to a friend and 46% have a positive outlook for the business. The best reviews about Bright Horizons Family Solutions have been left by employees working as Business Analyst , Child Care Associate Teacher and Center Director .

Does Bright Horizons Family Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Bright Horizons Family Solutions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Bright Horizons Family Solutions. This rating has been stable over the past 12 months.

How satisfied are employees working at Bright Horizons Family Solutions?

55% of Bright Horizons Family Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bright Horizons Family Solutions 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Bright Horizons Family Solutions?

Teacher (518) , Lead Teacher (207) , Associate Teacher (151) , Preschool Teacher (122) , Assistant Teacher (104) , Substitute Teacher (99) , Toddler Teacher (76) , Infant Teacher (74) , Teacher Assistant (74) , Nursery Nurse (61) , Nursery Assistant (60) , Lead Preschool Teacher (57) , Director (50) , Lead Toddler Teacher (46) , Assistant Director (43)

What are the pros of working at Bright Horizons Family Solutions according to real employee reviews?

"Benefits are good (my guess as to why they've been voted "Best" place to work for at some point)." ((in 268 reviews)); "Great families and coworkers." ((in 119 reviews)); "Flexibility and great people to work with." ((in 113 reviews)); "Great staff very knowledgeable for work done" ((in 104 reviews)); "Good training both computer and on job" ((in 80 reviews))

What are the cons of working at Bright Horizons Family Solutions according to real employee reviews?

"The pay is low for having to deal with bodily fluids and the other responsibilities ." ((in 445 reviews)); "Poor management and ask too much from you for the pay you get" ((in 219 reviews)); "Long hours and not paid well" ((in 105 reviews)); "The salary is low and some centers but reasonable at other." ((in 68 reviews)); "Regional managers hardly help if you have a director who is rude and disrespectful." ((in 54 reviews))

What are the top reviewed Bright Horizons Family Solutions locations?

New York , Boston , Watertown , Seattle , San Francisco , Atlanta , Broomfield , Newton , Chicago , South San Francisco , Cambridge , Washington , Houston , Denver , Bellevue , Philadelphia , Arlington , Los Angeles , Dallas , San Jose , Raleigh , Austin , San Antonio , Durham , Pittsburgh , Jersey City , Phoenix , Cary , Jacksonville , Tampa

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Bright Horizons Family Solutions

Bright Horizons Family Solutions reviews

3.5

55% would recommend to a friend

(2,404 total reviews)

Stephen Kramer

67% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Senior management

Bright Horizons Family Solutions has an employee rating of 3.5 out of 5 stars, based on 2,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bright Horizons Family Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 28, 2026

Rewarding work with kids, but poor communication issues

Lead teacher

Recommend

CEO approval

Business Outlook

Pros

Working with the kids was amazing and I loved their policies and morals on education

Cons

No communication between staff and management. You’ll often be stressed and have little to no help.

Bright Horizons Family Solutions Response

Thank you for your feedback. We’re happy to hear that you enjoyed playing an important role in the lives of children in our care. We appreciate the dedication of teachers like you for the important work you do. Bright Horizons is deeply committed to ensuring a positive work environment for all of our employees, where you feel supported for the important work that you do. We take concerns regarding management very seriously. If you are willing to share more details about your experience, we would like to hear from you so that we may address any issues directly with your location. Please contact us at wearelistening@brighthorizons.com.

5.0

May 25, 2026

Flexible schedule with great people to work with

Daycare floater

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great people to work with

Cons

I dont have any cons

Bright Horizons Family Solutions Response

1mo

Thank you for taking the time to reflect on your experience working at Bright Horizons; it is wonderful to hear that you have enjoyed some of the fundamentals of what makes it such a special place: a close-knit, inclusive, and supportive culture where the people you work with feel like family and are motivated by the same principles, wanting one another to succeed. Being in such a positive environment allows employees to be their very best at work. Thank you for your contributions in making Bright Horizons such a great place to work!

5.0

May 24, 2026

Loved my team and the company, but laid off after 12 years

Enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

Loved my team. Loved the company.

Cons

I don't really have anything negative to say. My overall experience was great. Unfortunately, I was laid off after 12 years .

Bright Horizons Family Solutions Response

1mo

Thank you for taking the time to provide feedback on why you enjoy working at Bright Horizons; we definitely think that this is a great place to work and are so glad to hear you feel the same! Having the ability to work with supportive teams and achieving a work/life integration that works for you are such important factors for job satisfaction. It is wonderful to hear that you had a positive experience working at Bright Horizons; whether it be direct or indirect, thank you for all you do to support children and families. If you are willing to provide some more detailed information. If so, please reach out to us at wearelistening@brighthorizons.com.

Viewing 28 - 30 of 2,404 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Rewarding work with kids, but poor communication issues

Flexible schedule with great people to work with

Loved my team and the company, but laid off after 12 years

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