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Bright Horizons Family Solutions

Engaged Employer

Bright Horizons Family Solutions reviews

3.5

55% would recommend to a friend

(2,404 total reviews)
avatar

Stephen Kramer

67% approve of CEO

46% positive business outlook

Bright Horizons Family Solutions has an employee rating of 3.5 out of 5 stars, based on 2,404 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bright Horizons Family Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.8 stars).

Reviews by job title

2K reviews
4.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful work, decent benefits, welcoming families

Cons

underpaid, high work load, challenging leadership

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Bright Horizons Family Solutions Response
1w
We appreciate you taking the time to provide your feedback. We definitely understand that the ECE field can be demanding and want all employees to feel supported in doing such important and meaningful work; initiatives that promote a sense of work/life balance and integration are so important as a way to show employees are valued as people, first and foremost. Bright Horizons does continuously analyze the compensation and benefits offered to employees to ensure that we are competitive. We encourage you to reach out to us at wearelistening@brighthorizons.com with more details of your concerns at your location so that they can be addressed directly.
4.0
May 31, 2026

Great culture , Need better Pay

Recommend
CEO approval
Business Outlook

Pros

Family culture is great. Management team is helpful. Good benefits

Cons

Pay should reflect the hard work teachers put in daily. Lack of career growth opportunities

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Bright Horizons Family Solutions Response
1w
We appreciate you taking the time to provide your feedback. Being a teacher for Bright Horizons can be challenging but is also incredibly meaningful work; it is wonderful to hear that you feel fulfilled with what you do. Bright Horizons does continuously analyze the compensation and benefits offered to employees to ensure that we are competitive and if you are interested in pursuing further training or development to support your own long-term personal/professional goals, we encourage you to work with your supervisor to identify available opportunities.
3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good co workers Good location Good hours

Cons

Low pay Expected to work with difficult kids with no help Management Some co workers RM is not helpful Management is not helpful

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Bright Horizons Family Solutions Response
1w
Thank you for taking the time to provide your feedback as a former Bright Horizons employee. We strive to create a positive work environment for all our employees, just as we strive to create enriching learning environments for the children in our care. We are glad to hear that you enjoyed working with your colleagues. We do continuously review and analyze the compensation (including benefits and perks) that we offer to ensure that we remain competitive. Even though you are no longer employed with Bright Horizons, we would like to hear you so that we can continue to make Bright Horizons such a special place for all our employees. Thank you for your review; I am sorry that your experience has led you to feel under-appreciated, please know that first and foremost, what you do every day in providing care and education to young children is critical to Bright Horizons' mission. If you are willing to share some more details about your concerns, please reach out at wearelistening@brighthorizons.com.
Viewing 25 - 27 of 2,404 Reviews

Glassdoor has 3,974 Bright Horizons Family Solutions reviews submitted anonymously by Bright Horizons Family Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Bright Horizons Family Solutions is right for you.