Is BrightStar Care a good company to work for?

BrightStar Care has an overall rating of 3.2 out of 5, based on over 1,408 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 55% of employees would recommend working at BrightStar Care to a friend and 47% have a positive outlook for the business. The best reviews about BrightStar Care have been left by employees working as Licensed Vocational Nurse (LVN) , Licensed Practical Nurse (LPN) and Hha/Caregiver .

Does BrightStar Care pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Care employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at BrightStar Care. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at BrightStar Care?

55% of BrightStar Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Care 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at BrightStar Care?

Certified Nursing Assistant CNA (103) , Registered Nurse (82) , CNA (59) , Home Health Aide (49) , Licensed Practical Nurse (LPN) (31) , CNA/HHA (27) , In Home Caregiver (27) , LVN (26) , Caregiver, CNA (24) , Licensed Practical Nurse (21) , Recruiter (18) , Certified Nursing Assistant (17) , Registered Nurse, BSN (17) , Hha/Caregiver (15) , Licensed Vocational Nurse (LVN) (11)

What are the pros of working at BrightStar Care according to real employee reviews?

"The staff is great and they try very hard to keep you as busy as you would like." ((in 72 reviews)); "Easy and flexible scheduling." ((in 50 reviews)); "(+) Flexible hours" ((in 42 reviews)); "the owner and office mgr are both great people and the feel is like working amongst friends in the office." ((in 41 reviews)); "There was a good Flexible schedule" ((in 37 reviews))

What are the cons of working at BrightStar Care according to real employee reviews?

"Low pay and house cleaner role" ((in 89 reviews)); "No benefits to speak of despite mentioning offering them but not following through" ((in 74 reviews)); "Poor communication and not proactive." ((in 25 reviews)); "No training specific to the care they specialize in." ((in 22 reviews)); "Worked for almost 3 years with no raise, found out people were getting hired out higher wages." ((in 12 reviews))

What are employees saying about BrightStar Care layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BrightStar Care layoffs and their outlook for job security at BrightStar Care in 2026.

What are the top reviewed BrightStar Care locations?

San Antonio , Laredo , Gurnee , Moraga , Madison , Huntington Beach , Edinburg , Houston , Tampa , Mesa , Austin , Fayetteville , Las Vegas , Lafayette , Columbus , Lake Forest , Pittsburgh , Lubbock , Los Angeles , Denver , Centerville , Schaumburg , Fort Wayne , San Diego , Milford , Chicago , Wheaton , Richmond , Charlotte , Overland Park

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BrightStar Care

BrightStar Care reviews

3.2

55% would recommend to a friend

(1,293 total reviews)

Andrew Ray

41% approve of CEO

47% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

BrightStar Care has an employee rating of 3.2 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightStar Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 20, 2025

Corporate office/support center

Information technology

Recommend

CEO approval

Business Outlook

Pros

Work from home and less people to work with.

Cons

Laid off a bunch of long standing employees and are now rehiring for similar positions. They got rid of a lot of people with knowledge of the business just to implement a new process. The new process is going to slow everything down. The 2026 health insurance has a $6000 individual deductible. And if you want that reduced you have to only go to specific providers. What is the point of a PPO then?

2.0

Nov 20, 2025

They don’t want to pay as they should

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

You can make a lot of easy money

Cons

They don’t pay for your miles, time in traffic. LA there’s a lot of traffic and there is no incentives. You literally have to negotiate so much to get your travel timed cover. You have to tell them I’m driving for 90 minutes to this patient’s house. I need travel time money or else I am not seeing the patient. You can loose 3 hours of your time in traffic and not get paid.

4.0

Nov 19, 2025

Steady Open Shifts

Certified nursing assistant cna

Recommend

CEO approval

Business Outlook

Pros

Many shifts available to work.

Cons

Most open shifts are shorter shifts.

Viewing 25 - 27 of 1,293 Reviews

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Jobs at BrightStar Care

¡URGENTE! CNA y cuidadores bilingües en español disponibles

Bluffton, SC

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Scheduling Coordinator - Home Care

Scheduling Coordinator - Home Care