Is BrightStar Care a good company to work for?

BrightStar Care has an overall rating of 3.2 out of 5, based on over 1,408 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 55% of employees would recommend working at BrightStar Care to a friend and 47% have a positive outlook for the business. The best reviews about BrightStar Care have been left by employees working as Licensed Vocational Nurse (LVN) , Licensed Practical Nurse (LPN) and Hha/Caregiver .

Does BrightStar Care pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Care employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at BrightStar Care. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at BrightStar Care?

55% of BrightStar Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Care 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at BrightStar Care?

Certified Nursing Assistant CNA (103) , Registered Nurse (82) , CNA (59) , Home Health Aide (49) , Licensed Practical Nurse (LPN) (31) , CNA/HHA (27) , In Home Caregiver (27) , LVN (26) , Caregiver, CNA (24) , Licensed Practical Nurse (21) , Recruiter (18) , Certified Nursing Assistant (17) , Registered Nurse, BSN (17) , Hha/Caregiver (15) , Licensed Vocational Nurse (LVN) (11)

What are the pros of working at BrightStar Care according to real employee reviews?

"The staff is great and they try very hard to keep you as busy as you would like." ((in 72 reviews)); "Easy and flexible scheduling." ((in 50 reviews)); "(+) Flexible hours" ((in 42 reviews)); "the owner and office mgr are both great people and the feel is like working amongst friends in the office." ((in 41 reviews)); "There was a good Flexible schedule" ((in 37 reviews))

What are the cons of working at BrightStar Care according to real employee reviews?

"Low pay and house cleaner role" ((in 89 reviews)); "No benefits to speak of despite mentioning offering them but not following through" ((in 74 reviews)); "Poor communication and not proactive." ((in 25 reviews)); "No training specific to the care they specialize in." ((in 22 reviews)); "Worked for almost 3 years with no raise, found out people were getting hired out higher wages." ((in 12 reviews))

What are employees saying about BrightStar Care layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BrightStar Care layoffs and their outlook for job security at BrightStar Care in 2026.

What are the top reviewed BrightStar Care locations?

San Antonio , Laredo , Gurnee , Moraga , Madison , Huntington Beach , Edinburg , Houston , Tampa , Mesa , Austin , Fayetteville , Las Vegas , Lafayette , Columbus , Lake Forest , Pittsburgh , Lubbock , Los Angeles , Denver , Centerville , Schaumburg , Fort Wayne , San Diego , Milford , Chicago , Wheaton , Richmond , Charlotte , Overland Park

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BrightStar Care

BrightStar Care reviews

3.2

55% would recommend to a friend

(1,293 total reviews)

Andrew Ray

41% approve of CEO

47% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

BrightStar Care has an employee rating of 3.2 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightStar Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 19, 2025

Over promising, under delivering.

Skilled intake manager

Recommend

CEO approval

Business Outlook

Pros

4 weeks ago Tyson and Kim are the most compassionate nurses I have ever had the pleasure of working with. Their dedication to their patients is unwavering and should not go unnoticed. They bring so much light and positive energy to both the patients, field staff, and the office. Our lives are better for having met them as they leave a piece of their hearts in every person they meet. You will not find a more caring and compassionate DON or RN Case Manager as they set the highest standard for providing safe and reliable person-centered care.

Cons

Upper management cannot be trusted.

1.0

Nov 19, 2025

No Plan Of Care

Patient care assistant (pca)

Recommend

CEO approval

Business Outlook

Pros

I was terminated because I was begged to cover a shift for a client who had no plan of care, I was on camera and supervising an Alzheimer's patient with no POC or specific instructions,and did not know the knowledge that they as company was supposed to provide their selves. The client told me to do certain things like lay back and take shoes off due to thinking I was an family member, I as a caregiver only wanted to keep the client calm. I was in the dark with no lights and cold and was terminated because I used my sweater as a blanket and looked rested although I reacted Everytime the client was active, and the caregiver prior to me briefly described the client as independent. I felt set up.

Cons

Expectations run high with lack of proper guidance for employees to succeed on their shifts. Pay isn't worth the threats and the accusations that can possibly effect your mentality and professional background.

4.0

Nov 18, 2025

Caregiver

Care giver

Recommend

CEO approval

Business Outlook

Pros

Nice clients Great starting job

Cons

Not enough pay Very demanding

Viewing 28 - 30 of 1,293 Reviews

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Jobs at BrightStar Care

Talent and Human Resources Coordinator

Client Care Coordinator