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      Brightree

      Part of Resmed

      Is this your company?

      Brightree reviews

      3.4

      60% would recommend to a friend

      (188 total reviews)
      avatar

      Matt Mellott

      91% approve of CEO

      58% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.5

      Diversity & inclusion

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      3.3

      Senior management

      Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      188 reviews
      5.0
      Feb 5, 2014

      Implementation Trainer / Consultant

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brightree is a wonderful company to work for - I've been very happy here for 2.5 years. It is young enough to remember its roots, still have a small company feel, but a company whose owner is invested in a long term future for the company's success. Strategic alliances, and talented leadership keep Brightree steaming forward, but with growth you don't feel lost in the shuffle, you're part of the momentum. Working from home, and a competitive salary upholds the appeal of working here as well. I've been seeing quite a bit of promotion from within also.

      Cons

      Being remote, this job is not for everyone, you have to be organized and self-motivated to stick to a schedule. Depending on your client load -this may not be a 9-5 job. Your "office" is always there. You have to be willing to "step up" and volunteer for things, show the extra effort to make a name for yourself because you aren't visible each day but the recognition is there if you ensure you have something to be recognized for with your efforts. There is no formal review process or structured annual raises.

      avatar
      Brightree Response
      11y
      Remote positions at Brightree become available to candidates or internal employees who have an advanced or specific skill set that benefits the company to the point of allowing the team member to work remotely. Due to the synergy that is created by the enhanced communication between team members under one roof, remote work does not work in all cases nor for all jobs. For those with the skills, trustworthiness, dedication, and ability to pull if off, congrats!
      5.0
      Jun 20, 2012

      Best IT company I've ever worked for in 20 years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brightree is the "market leader" in the space it serves. You have many software companies that sell products and services into "corporate america" and fight and fight for sales to AT&T, General Motors, Boeing, etc. and it's tough -- very competitive. I've worked for software companies like that, even through the "dot com" era where it was like you coud sell anything to anyone. Brightree sells a vastly superior product into a very specific market sector-- the community that serves home care and home medical equipment providers. But for that sector -- the comapny has the MOST EXCELLENT product and service in the industry. The leadership took the best of software technnology and a fantastic business model (SaaS, or Software as a Service) and built a superior product to anyone else in the market place. So that makes it a very exciting place to work -- you are at the "TOP" in terms of resources and services and support that you can offer to the customers-- and the customers are caring people who have businesses that help people -- so not only is it an exciting place to work, but we are "helping people." Our customers serve medicare patients, prosthetic device patients like veterans who come back from war, diabetics, kids and adults who need special wheelchairs-- it's very important work. And our company helps those companies who help all those people. For all these reasons It's quite litterally the best and most rewarding job i've ever had.

      Cons

      Notice I checked "work life balance" as not the best-- that's becuse there is just so much work to do and it's extremely fullfilling and rewarding and there is lots to be done. We have 1900 customers and somtimes we have 30 or 40 or 50 new customers sign up for the service in a month. So we need to take care of those existing customers AND get the new ones on the service. There is TON's of work to be done. The days are long but it's so hard to find a job where you can 'make a difference" and we are doing that.

      avatar
      Brightree Response
      11y
      This review was written years ago, and is still relevant today. We still enhance the most superior products in the market, and we still focus on the customer. It's not easy, but we have managed to continue to grow without losing site of what got us here.
      Viewing 52 - 54 of 188 Reviews
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      ReviewsBrightree reviews

      Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.