Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)
avatar

Matt Mellott

91% approve of CEO

58% positive business outlook

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Great if you are a software engineering manager and are in the in-crowd with CTO.

Cons

Horrible and non-progressive place for developers. No annual reviews and thus no need to give you a raise for your good work. No clear career path or mobility provided for long-timers. If you are not in the CTO's in-crowd, you will never be acknowledged no matter how hard you work. Lots of good developers have left because of this culture of non-inclusion, and for good reason too.

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Brightree Response
10y
Brightree does not want any team member to be in the dark about their possible career path, and we know that it's incumbent on the team member and their manager to have open dialogue in this regard. To that end, our CTO has worked diligently mapping out the various ladders and latticework that make up career paths, and is working with the team to make sure all members have a clear understanding of their current status, and where their skills and interests may take them.
2.0
Jul 7, 2018

It’s a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive benefit package Constantly changing work so it’s never boring Great co-workers Laid back culture (for the most part) You learn a lot

Cons

This used to be a great place to work but it has shifted downward over the years. Current Management is incompetent, disconnected, unprofessional and lacks ethics and integrity-they constantly beating down the people that do the work and are only out for their own interests. People are always on the defensive and rightly so because they have been beat down for so long they are accustomed to defending themselves. Operations are too lean, they put too much on us workers but then brag about how profitable they are- if one person leaves or gets sick it causes a major rift because of the already overwhelming work load. For this being a technology company internal operations are extremely antiquated and cumbersome. No work/life balance whatsoever - you are expected to always be available which just adds to the already stressed environment. There used to be some really great managers and directors here but most have jumped ship or have been let go...I can’t help but feel like this ship is sinking.

1.0
Aug 5, 2015

Holy Turnover Rate!!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health Benefits are definitely a pro at Brightree.

Cons

Compared to other companies that I have previously been employed by, Brightree BY FAR has the worst turnover rate that I have ever witnessed. It seems kind of strange to me that there have been a couple of reviews (From currently employed to formerly employed) recently that have called out the turnover rate, however, Brightree's response on Glassdoor is always - That's not true, we're only have a 7% turnover rate or something of the sort. That number must be in a lone department, and not the company as a whole because with the turnover that I have seen from the colleagues around me, it has been kind of ridiculous. I'm not sure why so many people are leaving, but if I had to make a guess, it would all boil down to the upper management of the employees. Maybe the Brightree response to this review will be the same as it is to all of the negative reviews on here. "With a growing technology company.. blah blah" OR "If you are afraid to roll up your sleeves and not do hard work... blah blah blah" OR "We will be the first to say that Brightree is not for everyone... blah blah blah" Nonetheless, I can't wait to see the Brightree response shut down everything I just say and deny what's going on/what's wrong with the company. Seems to be the common theme with only the negative reviews.

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Brightree Response
10y
You can be assured that Brightree's CEO personally scrutinizes EVERY review so that we can reinforce the positives while working on the negatives. Glad you believe that we will continue to grow, and as you suggest, we will look in the mirror as we do so.
Viewing 4 - 6 of 188 Reviews

Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.