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Brooklyn Public Library

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Brooklyn Public Library reviews

4.0

83% would recommend to a friend

(177 total reviews)

Linda E. Johnson

60% approve of CEO

69% positive business outlook

Brooklyn Public Library has an employee rating of 4.0 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brooklyn Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

177 reviews
2.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

You learn something new every day, there are lots of opportunities to lead programs in your area of interest, most staff are inspirational at how well they work with a difficult population, and outstanding benefits help make up for a middling (at best) salary. Each branch offers a different experience and you can work with a much different population from one branch to the next. Lots of opportunities to make a difference in someone's life, even a small one.

Cons

Newer staff are thrown in front of the bus every summer only to be pulled back at the last second as part of the library's annual "budget dance" with the city. Many supervisors are painfully resistant to change, and there is a lot of unnecessary bureaucracy in general system-wide. A new "self check-out" model is leading to the blurring of the roles of librarians and clerks at many locations. Constant budget cuts mean inadequate materials, the inability to adapt to rapidly changing needs, and dissatisfied customers. Most of the buildings are dirty, overheated, and generally inadequate. Most disturbingly, due to the recession and budget cuts in social services, the number of people using the library who are very troubled and sometimes potentially dangerous is increasing, and security in the libraries has been reduced, leading many staff to feel unsafe. Even when there is an officer, you're usually on your own to deal with the problems. All that said, working at BPL really is an interesting and often rewarding experience -- but the constant budget problems are really interfering with the library's function and the morale of its employees.

2.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Staff are nice, within reason. Work is steady, because all part time staff have been eliminated.

Cons

Job recognition is non-existant.Budget cuts make supplies and new materials evaporate. Lack of communication from upper management leads to a completely non-professional atmosphere. This is a poorly run library, lacking in any management leadership, with a revolving door every so often for management and staff. The most egregious factor is serving a public that is kept ill-informed, especially in neighborhood branches and with most electronic resources. It is saddening to say that this library is dying a slow, painful death. But hey! just drink some administrative Kool-Aid, it won't seem that bad!

3.0
Jul 23, 2011
Recommend
CEO approval
Business Outlook

Pros

The Mission and goals are of the highest order. Many great people to work with. A good place for young people to work.

Cons

Lack of leadership at the highest levels, but this may change with new director. Nonunion employees are underpaid. Many employees do bare minimum (or less).

Viewing 169 - 171 of 177 Reviews

Glassdoor has 210 Brooklyn Public Library reviews submitted anonymously by Brooklyn Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Brooklyn Public Library is right for you.