Buffalo Exchange reviews

2.4

26% would recommend to a friend

(680 total reviews)

Kerstin Block

30% approve of CEO

24% positive business outlook

Buffalo Exchange has an employee rating of 2.4 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Buffalo Exchange employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

680 reviews
3.0
Jun 23, 2016

Ambivalent.

Recommend
CEO approval
Business Outlook

Pros

Learning about clothes, always getting new stuff, meeting some awesome people. There's a lot of room to move up because of the high turnover. Pretty good insurance too. I do love that they donate to a lot of charities, they're very LGBT friendly, green without the plastic bags and stuff, they stand for a lot of good things. Also, depending on how long you've been there and your position, you do get a bonus at the end of the month if the company made enough profit that month.

Cons

What can I say? It sucks the life out of you. Open ended shifts mean you never know when you're gonna go home. And they will squeeze the life out of that "open ended-ness". Assigning you tasks AFTER you are supposed to get off. THIS REALLY HAPPENS. I wish I had known before I started here that I would be getting let out at LEAST twenty minutes after I was supposed to be off, like, every day. Wtf is that? Manage your time better. That makes employees feel used. You know what else makes us feel used? The horrible pay. We pretty much go thru people's garbage all day w/ the occasional great seller who understands when we pass etc. Otherwise it's just someone getting mad at us for not taking all 12 pairs of their 8 years old pumps and sneakers or worn out t shirts. And they get ANGRY. AT YOU. And you just gotta smile and take it. I'm telling you I've worked as a buyer for years and the people who sell here just give you the worst time. You have to do homework, read extra books, make presentations, do research on your own, (this is all OFF the clock or at home they don't give you time to do it at work)...........all for less than a living wage. Despicable. Honestly.

1.0
Apr 22, 2016

Do not work here!

Recommend
CEO approval
Business Outlook

Pros

First dibs on clothing and a minimal discount. You get to learn a lot about brands and customer service, but that's about it.

Cons

Management is a disaster. No checks and balances and completely power hungry. They'll find an excuse to fire you just because you question the way things are run, despite being an "ethical" company. I was good at my job and our regulars liked me, but catty work politics matters more than that here.

2.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunities provided for growth, solid benefits, management favors promoting from within, company works with a number of national and local charitable groups

Cons

Has grown more quickly than infrastructure supports, technologically inefficient, handicap friendliness not a priority, poor quality/lack of company provided training, grossly unprofessional bureaucratic in-fighting, lack of employee diversity

Viewing 28 - 30 of 680 Reviews

Glassdoor has 688 Buffalo Exchange reviews submitted anonymously by Buffalo Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Buffalo Exchange is right for you.