Buffalo Exchange reviews

Management is never on the same page, they promote unqualified people, politics plays a major role with getting promoted, you have to play "the game"

Upper managment really determines the culture in your store. Some leaders are wonderful and helped teach me incredible things that will take me farther than I imagined in life, also had some bosses that were impossible to please. Not for the faint of heart. Over privileged customers are allowed to say whatever they want. If you tell them to be respectful and they complain about you to corporate you will be witten up or have it brought up in an evaluation. Managers are encouraged to provide feedback and keep a notebook of EVERYTHING you do and will use it for your evaluations. Most of what makes it into writing is your shortcomings and your positives will mostly be verbal. At times many people I met while working here become burnt out by being told to work faster, smile 24/7, are denied vacations due to having no support staff, forced to step down from management positions for enrolling in classes to continue their education, Half the time you are understaffed and expected to juggle working the buy counter, ringing customers, greeting incoming customers, keep the lines organized without a list at the buy counter all while preventing shoplifting and pretending you are loving every second of it.