Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

I loved working with the people. It was so much fun to be a part of such a welcoming group and become a family. The job itself was fun for the most part. Being a kid for a little bit was great.

Cons

There was always a lot of pressure from upper management to be be the BEST, and I don't mean that in an encouraging way. There were a lot of stressful times where sales/metrics did not meet expectations, and the blame was solely placed on the small management team of the store. Not, ya know, the state of the world or anything, or the fact that realistically, not a lot of people want to spend a lot on a teddy bear? It's a specialty store, so it's understandable, but still! Also it got to a point where there is only so far we can push guests to make a purchase, but were reprimanded for not trying hard enough, or told we should just push harder. Development was not a priority, it was hard to really hone in on leadership skills because you were always focused on just getting the numbers.

4.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at Build-A-Bear is a fun, rewarding job. You get an employee discount, work with great customers and my co-workers were awesome.

Cons

Upper management does not have your back and my district manager was awful!

4.0
Apr 9, 2023

Tons of fun!

Recommend
CEO approval
Business Outlook

Pros

This staff has been the best I've worked with out of most of my careers. Everyone always has a positive attitude and wants to help each other. The team works like a team should and I've never felt any negativity from anyone!

Cons

Hours can become far and few between during slow periods. It's not the kind of job you can keep if you need to pay for rent or something, but for the most part you get a decent amount of work per week. Works best for a college student, I'd say.

Viewing 79 - 81 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.