Build-A-Bear reviews

3.8

59% would recommend to a friend

(1,770 total reviews)

Sharon John

60% approve of CEO

51% positive business outlook

Build-A-Bear has an employee rating of 3.8 out of 5 stars, based on 1,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build-A-Bear employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 14, 2013

OK for a Summer Job

Recommend
CEO approval
Business Outlook

Pros

I took a job at Build-A-Bear for the summer and the people there were pretty nice. The more experienced staff was more than happy to help explain company policy and protocol.

Cons

I got very few shifts; because they were short, I didn't make that much for the coming school year. And while some of the kids could be very sweet, there are always the few that are hard to handle. You'll have to learn how to manage birthday parties. In my experience, I had kids hit me and their party guests with their bears and just generally be uncooperative. Parents, including the birthday kids, will drop their kid off and high tail it to the food court, so they are little to no help reigning them in.

4.0
Jun 12, 2013

So much fun.

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, awesome managers, pretty good discount, fun environment, great working with people of all ages, some very touching moments.

Cons

Few hours to go around because everyone wants to work there, and most people stay for years. Corporate can be a little strict and occasionally like to scare employees to keep their numbers up rather than encourage them, but this is rare.

5.0
May 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Best management I have ever experienced, working with kids is never dull or upsetting. Even when you have a bad day, you won't be sad for one moment in the workshop.

Cons

Sometimes breaks got a little iffy, and you can't except tips for parties =[

Viewing 1687 - 1689 of 1,770 Reviews

Glassdoor has 1,851 Build-A-Bear reviews submitted anonymously by Build-A-Bear employees. Read employee reviews and ratings on Glassdoor to decide if Build-A-Bear is right for you.