Does BuildOps pay their employees well?

According to anonymously submitted Glassdoor reviews, BuildOps employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BuildOps. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at BuildOps?

62% of BuildOps employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BuildOps 3.2 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at BuildOps?

Sales Development Representative (SDR) (23) , Implementation Manager (7) , Software Engineer (7) , Sales (5) , Account Executive (4) , Enterprise Account Executive (4) , Product Manager (4) , Senior Software Engineer (4) , Customer Success Manager (3) , Director (3) , Marketing (3) , Customer Success Manager (CSM) (2) , Engineering Manager (2) , Sales Representative (2) , Senior Product Manager (2)

What are the pros of working at BuildOps according to real employee reviews?

"Good culture and office location" ((in 27 reviews)); "Great people, team and mission." ((in 19 reviews)); "Great teams across the company that hold up their end of projects." ((in 18 reviews)); "The company is scaling rapidly and leadership is open to ideas — you can build something meaningful here." ((in 14 reviews)); "Most of my coworkers were great." ((in 6 reviews))

What are the cons of working at BuildOps according to real employee reviews?

"No work life balance." ((in 6 reviews)); "Extremely toxic management." ((in 5 reviews)); "Culture feels fake, job security is precarious and they lay people off even when they say there will be no layoffs." ((in 3 reviews))

What are employees saying about BuildOps layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BuildOps layoffs and their outlook for job security at BuildOps in 2026.

What are the top reviewed BuildOps locations?

Los Angeles , Santa Monica , Raleigh , Chicago , Austin , San Francisco , California , San Diego , Henderson

BuildOps reviews

3.5

62% would recommend to a friend

(65 total reviews)

Alok Chanani

63% approve of CEO

62% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Diversity & inclusion

3.6

Career opportunities

3.4

Senior management

3.4

Compensation and benefits

3.2

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

65 reviews

Reviews about "Culture"

Return to all reviews

4.0

Apr 21, 2026

Real impact — if you can keep up.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

BuildOps is one of those rare places where the work actually means something. I’ve had real ownership over initiatives that matter, and I can point to things that exist because I built them. The product genuinely serves an underserved industry and you feel that. There’s also real room to grow here — the company is scaling and that creates opportunities that didn’t exist a year ago.

Cons

It’s fast and sometimes chaotic — that’s just startup life. But there’s also a tendency to over-manage the wrong things, like office attendance and tool usage, while not always respecting people’s time. For a company that talks a lot about culture, that’s worth addressing.

BuildOps Response

3mo

Thank you for this review. It’s great to hear that the work feels impactful and that you’ve had real ownership over things that matter. That kind of environment is what we’re trying to build, and it’s helpful to know when it lands. Your feedback on where we’re putting our management energy is really useful context. We’re taking a closer look at how our priorities and processes show up day to day, and input like this helps us understand what’s working and what might be getting in the way. Thank you again for sharing your experience and for helping shape what BuildOps becomes. -BuildOps Team

1.0

Apr 20, 2026

Leadership has lost the plot — talented people are paying the price

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Direct managers (at least in engineering) are supportive and genuinely invested in your growth - Smart colleagues who care about their craft - Interesting problem space in field service management

Cons

- Blame culture. A p0 incident resulted in termination of a engineer (with significant institutional knowledge and tenure) rather than a blameless postmortem - Recent layoffs (3%) that occurred outside of the normal layoff cadence (annual layoffs around Fall) seem more reckless than strategic. Key engineers working on important projects for a strategic customer were laid off - Senior leadership bypassed the management chain to pressure ICs directly into working weekends and late nights to learn AI tools - AI token usage tracked as a performance metric. Engineers are monitored, not trusted - Engineers are seen as a cost center, not a value driver - Significant technical debt baked into the product with no clear plan to address it - Large gap between what senior leadership understands and what the eng org actually experiences day-to-day - In office requirements are not the best, taking into account LA traffic - Work life balance varies across squads - High turnover. If you've been with BuildOps for at least a year, your tenure is greater than 50% of the company.

5.0

Apr 14, 2026

Great culture and growth, but fast-paced environment

Sales manager

Recommend

CEO approval

Business Outlook

Pros

- great company culture with explosive growth - Incredible product/market fit - Smart energized workforce - Amazing customers who value true partnerships

Cons

- high pace of action

BuildOps Response

3mo

Thank you for this review! The product-market fit and the energy of the team you're describing are things we've built with a lot of intention, so it's great to hear that's landing early on. Glad to have you on the team. -BuildOps Team

Viewing 16 - 18 of 65 Reviews

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Jobs at BuildOps

Human Resource Business Partner

Enterprise Account Executive

Account Executive - Install Base

Raleigh, NC

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Real impact — if you can keep up.

Leadership has lost the plot — talented people are paying the price

Great culture and growth, but fast-paced environment

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