Buildertrend reviews

3.8

64% would recommend to a friend

(279 total reviews)
avatar

Dan Houghton

81% approve of CEO

57% positive business outlook

Buildertrend has an employee rating of 3.8 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buildertrend employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

279 reviews
2.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

A few fun benefits, flexible PTO

Cons

Management: Leadership frequently touts "inclusion and transparency," but the reality is a culture of favoritism and "crony" hiring. Promotions are based on social circles rather than merit or performance. Work Environment: The Product Design org is particularly dysfunctional. It is driven by ego rather than user-centric goals. Expect a lack of clear direction, frequent gaslighting, and a culture where credit for your work is often taken by those in higher positions. Compensation & Growth: Pay is significantly below market average with no clear path for advancement. High output is expected, but rewards and recognition are non-existent. Key Issues: There is a glaring lack of upward feedback loops for managers. One specific lead has a documented history of misconduct and poor performance (including skipping meetings and offloading work onto subordinates) but remains "protected" and even promoted by upper management. Verdict: This environment is detrimental to mental health. If you value professional growth and a supportive culture, look elsewhere.

avatar
Buildertrend Response
2mo
Thank you for sharing your honest review. We're sorry to learn you're unhappy with your team. Employee satisfaction is very important to us and we'd love to dig into your experience more thoroughly to address each of your issues. Please email us at talent@buildertrend.com
2.0
Feb 24, 2026

Toxic Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- remote work available - decent pay - good benefits

Cons

- leadership lacks direction - lack of guidance and mentorship - leadership is cold and disingenuous - my direct lead was overly reactive and unsupportive - misalignment across orgs leading to confusion and unnecessary friction (ie: engineering, design, and product having conflicting goals)

avatar
Buildertrend Response
3mo
Thank you for your honest review. We're happy to learn you enjoyed our benefits. Our team works to ensure our people enjoy great benefits. We'd love to learn more about your issues with leadership. Please email us at talent@buildertrend.com
3.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Expansive product offering, stranglehold on residential construction market.

Cons

They need to pay their employees more.

avatar
Buildertrend Response
3mo
Thank you for taking the time to write a review. We're proud of our product and the market share we've captured. We'd love to hear more about your time with Buildertrend so please don't hesitate to reach out to talent@buildertrend.com with additional feedback.
Viewing 10 - 12 of 279 Reviews

Glassdoor has 302 Buildertrend reviews submitted anonymously by Buildertrend employees. Read employee reviews and ratings on Glassdoor to decide if Buildertrend is right for you.