Very unclear policies. It's odd that a place that is an extension of human resources features a human resources that is very lacking. I've never worked at a place where I never knew what simple company policies were. They say to be a seeker, so if you're a seeker try seeking out the policies, something an employee shouldn't have to do.
I loved my fellow employees but the company as a whole does not have a family feel, very cold. If you're a single person, then this might be a great place for you. If you have a family, this may not be a great fit for you. The promote the work/family ratio, but it's a farce. Sounds good in a speech or on paper, but it's an illusion. I sincerely hope that changes.
When I toured the area that took calls, I was very surprised at the amount of cursing I witnessed on the short walk through during orientation and that seemed to come from management. Not very professional.
I've seen other reviews and I'm glad I'm not the only one that feels that it's odd how much of a cult mentality was at this place. Very strange.
Speaking of other reviews, to whoever is replying to some of the negative reviews, it comes off as very combative and taking things personally. Not a good look, immature. It makes it look like you are blaming the person and not taking things with a grain of salt.
