Businessolver reviews

3.4

63% would recommend to a friend

(560 total reviews)

Jon Shanahan

65% approve of CEO

55% positive business outlook

Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

560 reviews
1.0
Mar 27, 2020
Recommend
CEO approval
Business Outlook

Pros

The company spends a lot of time and resources on training but the training is not focused or well organized for how the organization actually works.

Cons

I knew within 6 weeks of starting that I had made a bad career decision. The company is extremely understaffed and the COL roll was the dumping group for work that others across the company. The final straw was when the bonus eligibility that I had negotiated as a part of my offer was taken away significantly changing my earning potential. Out of 20+ people in my onboarding class less than half made it to their one year anniversary. This was a class filled with seasoned bene admin professionals that understand the demands of the industry but could not tolerate the dysfunction at Businessolver.

avatar
Businessolver Response
6y
Thank you for your feedback. I would appreciate the opportunity to discuss this "live" with you as in my efforts to obtain context and facts around your comments, I was unable to tie them out. For example, I don't have turnover data that reflects losing that number of employees out of any new hire class. I can be reached at mklipfel@businessolver.com.
1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay was okay, especially if you work the over-time. The free snacks were decent but very limited in variety, especially if you have food allergies like several of my coworkers.

Cons

There are really too many, but really it comes down to a lack of integrity and knowledge. Sales people would make promises to customers about what the product could do and not realize that the program was unable to do it, so specialists were required to do mass data entry to cover up their mistakes. Mid level management was more concerned about pushing their employees rather than figuring out the most efficient - and they would rather have a single employee work overtime than hire a second one to reduce the burden and allow them to take vacation.

avatar
Businessolver Response
6y
Thank you for your feedback. I welcome the opportunity to discuss this with you to gain more context. I can be reached at mklipfel@businessolver.com
3.0
Aug 7, 2012

ReviewSolver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice technology, solid customer support. Ultimately will do the right thing for their clients. Nice place to work for young people. Hands-on management. Defined culture.

Cons

Hands-on management can be controlling and restricting - limits growth. Culture and very structured environment can be suffocating to more experienced employees who may have a broader perspective than the leadership team.

Viewing 556 - 558 of 560 Reviews

Glassdoor has 584 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.