Does Businessolver pay their employees well?

According to anonymously submitted Glassdoor reviews, Businessolver employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Businessolver. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Businessolver?

60% of Businessolver employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Businessolver 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Businessolver?

Member Advocate (32) , Client Champion (12) , Participant Services Representative (12) , Client Operations Lead (11) , Client Operations Lead (COL) (11) , Client Services (9) , Member Service Representative (9) , Client Relationship Manager (8) , Software Engineer (8) , Customer Service Representative (7) , Configuration Specialist (6) , Project Manager (6) , Sales (6) , Systems Relationship Manager (6) , Analyst (5)

What are the pros of working at Businessolver according to real employee reviews?

"Great for people who might not know right away after college what they want to do" ((in 64 reviews)); "They will try to sucker you in with free food and promises that don’t exist." ((in 32 reviews)); "Good pay for no experience" ((in 17 reviews)); "work from home, culture, flexible schedule" ((in 16 reviews)); "People that really is it great coworkers" ((in 16 reviews))

What are the cons of working at Businessolver according to real employee reviews?

"There is no work/life balance" ((in 24 reviews)); "Overworked, fast paced, little training" ((in 17 reviews)); "Be sure to ask for as much as you can upfront because you won't be getting a raise." ((in 16 reviews)); "Awful management and employee relations" ((in 15 reviews)); "Poor communication, everyday you are bombarded with new information and expected to know it all right away." ((in 12 reviews))

What are employees saying about Businessolver layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Businessolver layoffs and their outlook for job security at Businessolver in 2026.

What are the top reviewed Businessolver locations?

Des Moines , West Des Moines , Denver , Iowa City , Chicago , Greenwood Village , Charlotte , Dallas , Houston , New York , Boston , Atlanta , San Antonio , Urbandale , Tampa , Long Branch , Newark , Ohio , Saint Louis , Maryland , Platteville , Phoenix , Scottsdale , Detroit , Warren , Asheville , Austin , Rutland , Minneapolis , Cordova

Businessolver reviews

3.4

60% would recommend to a friend

(560 total reviews)

Jon Shanahan

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

560 reviews

1.0

Jul 28, 2023

Do not recommend

Client services lead

Recommend

CEO approval

Business Outlook

Pros

Work from home Above market compensation Some of the people are just okay

Cons

Company is not organized in a client centric model. Client Services Lead is the only position that joins client calls which makes it very difficult to answer client questions. There is no direct team aligned to clients and BSC operations are very siloed from each other. Dislike how BSC records client calls. The issue is not Client Services Leads managing the calls, the issue is not having the direct line of support to clients and managing client delivery. Client Service Leads have no access to make updates to the system. Unable to resolve issues in a timely manner. Majority of issues can take up to 6-8 weeks to resolve making it very difficult to manage client expectations. Lesson learned: NEVER join an organization that makes you sign a non compete. Major red flag.

Businessolver Response

2y

Thank you for your feedback. Two items to note: recording calls is in an effort to uphold our value and client commitment of "trust thru transparency". Regarding BSC's noncompete, in addition to protecting BSC's intellectual property, noncompete obligations also protect our clients' most sensitive information with which they entrust BSC.

1.0

Oct 28, 2020

Not the Best

Member services advocate

Recommend

CEO approval

Business Outlook

Pros

Free food, high pay at first

Cons

-no chances of getting a raise -unclear chain of command -lack of manager respect and attention -employees are not cared about as much as the company likes to lead you to believe -horrible management techniques, and poor management overall -company will act like they care deeply upon hiring, but you will not get that same respect or care throughout your job there

Businessolver Response

5y

Thank you for your feedback. I would appreciate the opportunity to discuss further. Please contact me at mklipfel@businessolver.com.

2.0

Mar 20, 2020

Poor work life balance

Director client operations

Recommend

CEO approval

Business Outlook

Pros

You work with some really great people. The technology is the best in the business for third party Ben admin.

Cons

The Client Operations Lead role is overworked and not sustainable. There is a high rate of turnover causing Directors to have to step in and lead clients. Expect to work at least 55-60 hours per week in any operations role. Sometimes 60-70 hours. If you don’t put in the time, your clients will be unhappy which will lead to big decreases in your bonus.

Businessolver Response

6y

Thank you for feedback. I'm happy to hear the great comments around BSC's people and technology. I would appreciate more context around your COL role comments, I can be reached at mklipfel@businessolver.com

Viewing 124 - 126 of 560 Reviews

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Jobs at Businessolver

Employee Benefits Advocate (Remote)

Employee Benefits Advocate (Remote)

AVP of Client Services (Remote)

Implementation Project Manager II (Remote)

Client Services Manager (Remote)

Businessolver

Businessolver reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Do not recommend

Not the Best

Poor work life balance

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Jobs at Businessolver