Businessolver reviews

3.4

60% would recommend to a friend

(560 total reviews)

Jon Shanahan

67% approve of CEO

57% positive business outlook

Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

560 reviews
2.0
Oct 23, 2018

Participant Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, somewhat optional overtime, bonuses (hard to acquire), colleagues, location.

Cons

Lack of communication, leads lacking knowledge of the healthcare industry, limited PTO, very little training, he said she said mindset, leads are very quick to throw someone under the bus to save their own butts, little to no time for personal life, no annual compensation increase, LICENSING REQUIREMENT- PS ARE NOT PERSONALLY SELLING INSURANCE TO ANYONE! NOR IS PS RECEIVING ANY SORT OF COMMISSION. THERE IS NO REASON PS SHOULD BE REQUIRED TO GET LICENSED. UNTIL *ALL* LEADS AND UPPER MANAGEMENT BECOME LICENSED THEMSELVES. THERES NO REASON PS SHOULD BE REQUIRED TO. Hypocritical, to say the least.

avatar
Businessolver Response
7y
Thank you for your feedback. I would like to discuss your concerns in person as there seems to be a miscommunication. For example, the licensing requirement is to help you better serve our clients, invest in your knowledge and set a foundation to build upon from a career development standpoint. We believe this shows our commitment to our clients and to your learning and growth. Please contact me at mklipfel@businessolver.com at your earliest convenience.
3.0
May 9, 2018
Recommend
CEO approval
Business Outlook

Pros

BSc really does have some of the most passionate, dedicated and intelligent individuals I've had an opportunity to work with. There is no shortage of individuals willing to step up and help out when needed or go the extra mile. Bsc also offers me the flexibility to get my work done and not micromanage my day.

Cons

Salary and pay bands are still a mystery as its not something posted internally Upper management will reference a "total compensation" package when you bring up salary. This may or may not include bonuses from prior years depending on position. This is deceptive since bonus structure changes every year and is not always finalized until right before pay out, and often times no one knows how bonuses are to be paid. Comp reviews are not shared with the individual receiving the increase and direct managers have no control in the performance increase. Vacation starts at 10 days with an optional 2 days if you want to workout to receive them. No vacation carry's over other than the 2 days. And no additional vacation is awarded for tenure until you've been with the company for 5 years. 401k match is low

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Businessolver Response
8y
Thank you for your feedback. I would like the opportunity to clear up your confusion regarding our pay philosophy, particularly since we have rich incentives tied to delivering kind, quality and efficient service. In addition, leaders ultimately determine base pay increases based on performance and their budget. Please contact me at mklipfel@businessolver.com. I look forward to our discussion.
2.0
Mar 16, 2018

I dunno

Recommend
CEO approval
Business Outlook

Pros

Decent pay to begin Casual dress Flexible schedules Food (was better) Perks (shrinking or disappearing) Growing company

Cons

Vacation allowances are competitive only with minimum wage jobs. You'll see "Creative chaos" as a key strategy, but nowhere is this practiced more heavily than in HR. The most recent example is in IT where promotions are given, but the pay raise that should go along with it isn't given until your anniversary date. Imagine you were hired at the end of December and promoted at the beginning of January a year and change later, the company gets a big savings for almost a full year before they pay you for your new position. Creative, huh? Knee-jerk reactions from business tend to have you and your team running in circles. As I alluded to above, the company is growing. As it does, some of the pluses of being here are dwindling. Very poor diversity.

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Businessolver Response
8y
Thank you for your feedback.
Viewing 127 - 129 of 560 Reviews

Glassdoor has 584 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.