Does Businessolver pay their employees well?

According to anonymously submitted Glassdoor reviews, Businessolver employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Businessolver. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Businessolver?

60% of Businessolver employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Businessolver 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Businessolver?

Member Advocate (32) , Client Champion (12) , Participant Services Representative (12) , Client Operations Lead (11) , Client Operations Lead (COL) (11) , Client Services (9) , Member Service Representative (9) , Client Relationship Manager (8) , Software Engineer (8) , Customer Service Representative (7) , Configuration Specialist (6) , Project Manager (6) , Sales (6) , Systems Relationship Manager (6) , Analyst (5)

What are the pros of working at Businessolver according to real employee reviews?

"Great for people who might not know right away after college what they want to do" ((in 64 reviews)); "They will try to sucker you in with free food and promises that don’t exist." ((in 32 reviews)); "Good pay for no experience" ((in 17 reviews)); "work from home, culture, flexible schedule" ((in 16 reviews)); "People that really is it great coworkers" ((in 16 reviews))

What are the cons of working at Businessolver according to real employee reviews?

"There is no work/life balance" ((in 24 reviews)); "Overworked, fast paced, little training" ((in 17 reviews)); "Be sure to ask for as much as you can upfront because you won't be getting a raise." ((in 16 reviews)); "Awful management and employee relations" ((in 15 reviews)); "Poor communication, everyday you are bombarded with new information and expected to know it all right away." ((in 12 reviews))

What are employees saying about Businessolver layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Businessolver layoffs and their outlook for job security at Businessolver in 2026.

What are the top reviewed Businessolver locations?

Des Moines , West Des Moines , Denver , Iowa City , Chicago , Greenwood Village , Charlotte , Dallas , Houston , New York , Boston , Atlanta , San Antonio , Urbandale , Tampa , Long Branch , Newark , Ohio , Saint Louis , Maryland , Platteville , Phoenix , Scottsdale , Detroit , Warren , Asheville , Austin , Rutland , Minneapolis , Cordova

Businessolver reviews

3.4

60% would recommend to a friend

(560 total reviews)

Jon Shanahan

67% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.3

Work/Life balance

3.3

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

560 reviews

2.0

Feb 14, 2024

Some positives, mostly negatives

Member advocate

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling options, remote work.

Cons

This is the worst job I've ever had. We only got around 2 weeks of training before being thrown into annual enrollment (extremely busy season). QA will deduct points for the silliest things and have unrealistic expectations. There isn't a lot of support from leadership. I've had questions go unanswered in the support chat while on the phone with callers. Oh, and the callers are just awful.

Businessolver Response

1y

Thank you for your feedback.

1.0

Nov 11, 2023

Don’t do it!

Client services lead

Recommend

CEO approval

Business Outlook

Pros

It was nice to be remote.

Cons

Leadership is a joke! The amount of micromanaging, finger pointing, gaslighting and micro-aggressions is insane. Work life balance? Forget you have a life outside of this company. That’s what they expect anyway. You will be blamed and rolled under the bus for everything. Clients are disrespectful and mentally abusive. The fact that Businessolver allows it is why people leave. What happened to respect?

Businessolver Response

1y

Thank you for your feedback. If you have more context to share, I can be reached at mklipfel@businessolver.com

2.0

Mar 4, 2022

Great people, but an operational disaster

Client operations lead (col)

Recommend

CEO approval

Business Outlook

Pros

Great people Competitive pay Remote working environment Good platform Wide array of clients

Cons

Very long working hours, especially during busy season. Zero downtime, every day is packed and it's impossible to not multi-task during every meeting. Teams do not communicate well, tech is not supportive or understanding of client facing teams. Inconsistent and very long work times for updates. Case submission is arduous, QA is completed by client facing teams. Analysts are not assigned per client. Strong "do everything yourself or crumble" mentality Off-shoring many jobs and seeing a huge drop-off in service level. Many people ignore emails and messages, case submission process (Clarizen) is very slow moving and bulky compared to other CRMs.

Businessolver Response

4y

Thank you for your feedback.

Viewing 142 - 144 of 560 Reviews

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Jobs at Businessolver

Employee Benefits Advocate (Remote)

AVP of Client Services (Remote)

Implementation Project Manager II (Remote)

Client Services Manager (Remote)

Director of Client Services (Remote)

Businessolver

Businessolver reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Some positives, mostly negatives

Don’t do it!

Great people, but an operational disaster

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