Unfortunately, for me and many others who have reviewed BSC here, the cons of this job really outweigh the aforementioned perks.
It is difficult to write this because I really do believe in the product and what this product can do to revolutionize the benefits administration industry for HR professionals. At the same time, I hope that by writing this that more awareness is made about what it is like to work here and maybe this might bring about some change that is needed to improve things for everyone that works here.
There was a time when I started working here that this place really was great, and I really did like working for BSC. There was a true sense of the word empathy that BSC now uses as a marketing buzzword a few years ago, and I really felt valued, appreciated, and the possibility of staying a long time to grow my career. Unfortunately, the cons and the high stress environment have significantly outweighed the pros for me over time.
Here are the cons that are reiterated in a lot of the same reviews, so this may not be adding much:
1. Open Enrollment/Annual Enrollment season where there is little to no organization on executing this critical part of the business effectively both internally and externally.
2. 0 work-life balance with high stress levels and workloads.
3. Only 10 days of PTO per year with no sick time.
4. Open office environment with incredibly high noise levels and very few spaces to get away from everything to focus on work.
5. Next to little career growth opportunities. The role that you are hired in is more than likely the one that you stay in no matter how many times the job title is changed.
6. Pay raises and job performance reviews are pretty sparse to non-existent. If you do try to get a pay raise or review, expect to have a very long drawn out process where it may be months before anything is done.
7. Company reorganizations that happen every year without much forethought on implementation which just creates constant chaos internally where there really is not a sense of stability within your job or who your direct management that you report to is.
8. The lack of proper job training leaves a lot of people hanging in a sink or swim environment. You will get training the first
few weeks of employment, but none of it is related to your job. Once you do get to your job, you're tossed in the deep in with the buzzphrase of "Be a Seeker," where you have to hunt and peck for information to figure out what your job is from people who are already beyond capacity to help in any form. There is very little job shadowing or mentorship to help new people gain a solid footing into their jobs and make an effective impact within the team they're assigned to.
9. Cy Wakeman philosophy that is embraced by the management. Read her books or look her up and decide for yourself if you agree with her ideas before accepting any job here because her philosophy is the bible in a lot of ways for how this organization sets the bar for employee expectations and employee-management relations. Some people do like her here, which is fine, but for myself I could not align myself to her thinking due to previous job experiences.
I would say to those that are considering to work at BSC to read the reviews very carefully, both good and bad to draw your own conclusions. There are people that are working here that are very happy with their jobs and enjoy this kind of environment, and more power to them for finding their happiness and a job they love.
All I can say is that this place is definitely not for everyone and I would take due care and caution before considering this job and read the reviews thoroughly so you can see for yourself if you can handle the stress levels of this kind of working environment and the benefits administration industry in general.
