Businessolver reviews

3.4

63% would recommend to a friend

(560 total reviews)

Jon Shanahan

65% approve of CEO

55% positive business outlook

Businessolver has an employee rating of 3.4 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

560 reviews
1.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

You get food. There is a five word minimum, I can't come up with five words to give as a 'pro'.

Cons

I had so much to say, but it's nothing that hasn't been said about Businessolver in the other comments. Read through the reviews. The negatives are absolutely true. Things got so bad, that Businessolver even released a request to 'happy' employees to go on and leave good reviews on Glassdoor. Businessolver used to offer this 'Pay to Leave' option where, if you weren't happy, they would offer you some type of severance to help you find another job. So many people took that option, they no longer offer it. Think about that for a moment. Instead of addressing the things that make your employees miserable, you took away the thing that made it easier for them to locate a new job. Look through the history, current employees will have a comment from Employee Engagement telling them to ask their supervisor about the option. That's no longer suggested, because the program was killed. I'm sure that a Businessolver employee will leave a comment stating something like "Not everyone feels like you do" but the reality is, people are leaving this company in droves (take a look at the number of Participant Services reps you've lost in the last 5 months, it's basically half your workforce) because they all feel like I do. I would love to tell you all about the unethical things that happen at Businessolver every day, but that would require me to give out confidential information. I believe in being ethical, so I will have to bite my tongue. There are no career opportunities at Businessolver. You will stay in the job you were hired into while they continue to staff from outside the business. It's disheartening to watch people come in from outside to a job you were hoping you'd get a chance to apply for. This is another pain point - if you are good at your job, you will get more to deal with. If you are mediocre at your job, you will get to slide by doing the minimum. Some people take 50-60 calls a day, while others take 25-30 calls a day. There is no repercussion for taking fewer calls, but if you start taking more calls, you will be expected to take more calls. So, perform well at your own risk.

avatar
Businessolver Response
7y
Thank you for your feedback. The pay to leave program is utilized for employees who meet criteria around providing a professional and thoughtful transition. We have zero tolerance for unethical behavior and a process to report it. Please contact me at mklipfel@businessolver.com to provide me the details.
2.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

In my experience (which I know is not the same for everyone), the people you work with day-to-day are wonderful. People take pride in their work. There are tons of very intelligent people throughout the IT organization who are more than willing to share knowledge with others. Catered lunch on Wednesdays, apps on Fridays, and more apps for 5/10/15/etc. year anniversaries, plus tons of food and drinks available all day every day. Free Bud Light after 4pm. Your direct reports are usually super chill as well, and if you need to step out for an hour they won't care, as long as the work is getting done.

Cons

For a company that touts themselves as “a software company”, at least internally, Businessolver's management seems to have 0 respect for the entire IT staff. The HR department is also grossly incompetent. The company as a whole has high turnover due to wage lock. They're more concerned about the appearance of comforts and technological advancement rather than rewarding their employees with raises and bonuses. A few specific examples: - Most IT staff members are underpaid, even while the company grows 30% per year. - 10 vacation days a year for new hires. (If you do end up working there, negotiate on this. At least they'll budge on it.) - The company seems proud of how much they're hiring at all positions, but seem completely indifferent to the high turnover rates across the board. The turnover is based on a myriad of factors; stress from Annual Enrollment, low pay, junk benefits, and more. - Inflexibility with raises. Team members getting promoted to leadership roles, but being told they can't discuss a raise until they get to their hiring anniversary quarter. For some, that's 9 months they'd be working without the additional compensation. - A recent quote at an all-IT meeting: "Don't worry about your job title, worry about the [work] experience." To many of us, this came off as "stop asking for raises". - The company spends money frivolously for appearance's sake. A new security door that cost $60,000, but is slow, buggy, and people don't like using it. 6 figures on metal siding and signs that are designed to rust; the building looks even more like a prison than ever before. A massive cafe, an in-house chef/catering company, a ping pong table, and a (very expensive yet lopsided) shuffleboard table; all things that are nice to have, but would be more appreciated as increased salary to the staff. - For a company that provides HR software, their own internal HR department seems to be completely apathetic to everything outside of hiring new employees. - Around January/February 2017, Businessolver had received a slew of bad feedback here on Glassdoor. Instead of actually addressing these things beyond the "please email me with your concerns" notices they post here, they strongly encouraged all staff to come here and write positive reviews, in order to give them a more positive rating. This is just a small list of things that I was able to witness in my time with the company. There are numerous other things that are more personal and detailed, and the context behind them would bore everyone. Take a job with Businessolver as a stepping stone to a new position down the road. The only negotiation power you'll ever have here is a job offer from another company, but make sure you are prepared to take that offer before using it as leverage. The entire business model of Businessolver revolves around turning over lower level talent in order to afford the appearance of being a lavish organization.

avatar
Businessolver Response
8y
Thank you for your feedback. If you did not provide an exit interview, we would like the opportunity to conduct one. Please reach out to mklipfel@businessolver.com.
1.0
Mar 8, 2015

They are Slime and they are Trash

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beside the drinking on the job and the free food, they have some great people that work there.

Cons

This company is the textbook definition of scum. The owners and the leadership team try to brainwash everyone and thinking that this company is perfect and that there's nothing wrong with working very hard and long hours and not spending time with your family. They disgust me and I hate the fact that I ever went and worked for them. Never have I come across the company that uses and abuses their people in such away. I would never refer anyone to this company ever. They try to make you feel good by saying that they only hire the best of the best and while that may be true most of them are snakes they are conniving and backstabbing and they talk about how they don't like gossip but that's all they do there. I could sit here and tell you all the horrible things that happen at business solver and trust me there is a list but if there's one thing I wish I wish that they would just closed down. Businessolver does not deserve to be in business,

Viewing 16 - 18 of 560 Reviews

Glassdoor has 584 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.