C.H. Robinson reviews

There are so many; employees are treated like work horses, management lacks the ability to actually lead, unless you are in the "in" crowd you will not advance (basically you must follow instructions blindly for management to like you), pay is not very reasonable, temps are supposed to learn something as complex as customs brokerage in a short period of time with sub-par training (which shows how much they "value" brokerage, doesn't it?), managers speak badly about employees on the floor to other employees where everyone can hear them, they chronically use fear tactics to get what they want out of employees, they use one system (Navisphere - which is a joke to anyone with experience outside of CHR) for import and export but brokerage must utilize 3 systems (one of which is CargoWise but they call it Navisphere Customs - brainwashing?), they have no problem putting so much work on an employee that they may have to stay till 10PM to get their work done, everyone is upset there, and HR pretty much refuses to do anything about the issues. Also, the turnover rate is high and customers are leaving left and right. It'd be nice if they stopped blaming all of this on the merger with Phoenix (especially since they ran most of those people out by ostracizing them) and on the integration of the systems. They are all about blaming the issues on someone else and not fixing any of them. It's a shame.

I started in March 2022. I have seen my branch completely turn over three times. One year the new CEO decided not to give us an increase all for the stockholders. Just when you think it won’t get worse, it ONLY does. There’s corporate companies and then there is Ch Robinson straight out of the pit from hell.