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      C3 AI

      Engaged Employer

      C3 AI reviews

      3.0

      42% would recommend to a friend

      (822 total reviews)
      avatar

      Thomas M. Siebel

      Not enough data to show CEO approval

      29% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Diversity & inclusion

      2.8

      Work/Life balance

      2.6

      Culture & values

      2.4

      Senior management

      C3 AI has an employee rating of 3.0 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have an average working experience there. The C3 AI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      822 reviews
      2.0
      Mar 2, 2021

      Look at the reviews marked most helpful

      Forward deployed engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people you directly work with are amazing, kind, and intelligent. It has been an incredible and humbling experience over the past few years to work with people who are are both so talented and yet willing to lend a helping hand when they're already very busy. - Problems can be very challenging which makes it engaging. - People, again. I cannot overemphasize how amazing the people you work directly with are at C3ai. That is the main factor that has kept me at this company.

      Cons

      -Leadership does not show enough concern for their employees despite saying the employees are the company's greatest asset. - Leadership have been trying to get employees back to the office since last June (after refusing to allow WFH until just about every other company had their employees working from home for a week or more). Each time, as cases rapidly increased, they pushed the return to office date back. They even got the company labeled an "essential business" so they could reopen offices despite employees doing a great job from the safety of their own residence. - Several employees have left over the past year due to the company's handling of the pandemic and how employees are treated while others are looking for new roles. I fear that the very people that make this such a special place will leave due to the leadership's lack of concern for their employees. -You will work long hours and, usually, at least some weekends. Most employees do not mind, but if this is something that you are not okay with, this is probably not the place for you. -Employees are scared to speak up, especially to leadership. This is exactly why so many mark negative reviews as helpful but do not post their own. The leadership do not ask employees to leave positive reviews, but they have said things like glassdoor reviews are very important for our growth and "investors look at glassdoor", implying that employee stock values are tied to how positive the reviews on glassdoor are. This is why there are a number of reviews from late Nov/early Dec around the IPO and in the past week.

      avatar
      C3 AI Response
      5y
      It is true that, consistent with Glassdoor-provided best practices, we have always encouraged employees to post on Glassdoor. We have never asked employees to leave positive reviews. As it relates to COVID, C3 AI has always and continues to adopt best-practice protocols globally. In response to COVID, all office operations were closed globally beginning in March 17, 2020. Beginning on that date, 100% of C3 AI employees worked from home. The great majority of C3 AI employees still work from home today, some 13 months later. As C3 AI is a critical infrastructure provider, beginning in June 1, 2020, some employees began to work in the Redwood City headquarters office on a strictly voluntary basis in compliance with local regulations. In addition to encouraging all employees to get vaccinated and the adoption of best-practice protocol guidelines provided by the CDC and State of California, C3 AI provides mandatory Shield T3 saliva PCR testing twice a week for all employees who work from headquarters. The Shield T3 protocol identifies the presence of COVID before a person becomes infectious, essentially guaranteeing a safe working environment. There have been no positive Shield T3 COVID test results at C3 AI. All C3 AI offices continue to operate in compliance with best-practices and local regulations.
      3.0
      Jul 6, 2020

      Okay-ish company

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered lunch and breakfast are provided One of the few startups that is actually making money If you accept the processes laid down without any questions, life is easier for sure. For some teams, immediate managers might be more reasonable than higher leadership themselves. Tickets to Tom's box are occasionally provided for 49ers games. Holiday parties are great.

      Cons

      Leadership seems to be autocratic and set in their ways. Very few things are up for discussion and change. For example, the work from home perk has long been non-negotiable and though it is such a big pain point for most employees. The only response cited repeatedly is that this was told upfront during the interview process. Negative glassdoor reviews that have been posted are legit and the rather defensive response to those reviews is a good representation of how discussions at C3 usually go. Some people are smart, but most of the talent is quite average. Value of stock options is regularly brought up in questions related to compensation, yet there is no clarity on when or if there will be an IPO. Micro management is real. Some teams require you to keep track of every hour worked.

      1.0
      May 12, 2023

      You'll need a therapist to make it to your 1y mark

      Pre-sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, tho the signing has a 1.5y not prorated period at a company where the average turnover seems to be < 1y due to constant firings and people quitting. Spend it at your own risk.

      Cons

      Never in my life have I seen a turnover & morale problem as bad as with C3 AI. This is a company where you're going to be stressed every waking minute of your day, where getting yelled at is almost a given & not thought of as concerning, where your manager will likely not respect you, and where you will constantly be in fear of getting fired. The problem seems to be worst on the RWC sales & pre-sales side with entire teams getting gutted out of thin air regardless of performance, driven by the whims of fickle leadership. Most who remain seem to leave on their own accord anyway lol. H1B folk, join at your own risk ... at-will employment is real here and is used often. The 5d in-person thing is obnoxious, especially since (as of this review) these roles are still listed as hybrid on LinkedIn ...

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      ReviewsC3 AI reviews

      Glassdoor has 927 C3 AI reviews submitted anonymously by C3 AI employees. Read employee reviews and ratings on Glassdoor to decide if C3 AI is right for you.