CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)
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Tom Salvaggio

44% approve of CEO

42% positive business outlook

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews
1.0
Mar 15, 2023

Pretty Bad

Recommend
CEO approval
Business Outlook

Pros

Coworkers were pretty nice and tended to help whenever you had issues.

Cons

If you like getting underpaid little to nothing to do the job of multiple people, then you are in the right spot. There were multiple meetings talking about the company looking for better work conditions and "changes" being made to help with the burnt-out employees there. The managers will even sit employees down and ask what changes you would like to see to make the company better, in reality they do not care about how the employees feel and or their input and will just gas light you. I truly believe HR was just forcing them to ask employees what they can do to keep people working there due to them not being able to retain them. Job security in this role is horrible and the contractor can decide to lay you off whenever they feel necessary. Please if you are going to post a position claiming the company will train the employee on CompTIA certifications and confirm it during the interview do not tell them it is not a thing anymore or that they posted the wrong job listing once they start working for the company. You also will be ensuring that the tolls are operational 24/7 to bring in BILLIONS of revenue for the state of Florida but the company forces you to pay OUT OF POCKET from your paychecks for the tolls you have to take to get to and from this work location. In all the job was repetitive and you can pick up on it easy, but definitely is not a long-term position. "Get in and get out" was a term used often at this employer.

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CAI Response
3y
Thank you for sharing feedback about your experience. It saddens us to hear that it did not live up to expectations. We use input like yours to continuously evaluate processes and improve upon them where necessary. We listen out for what could be adjusted to make for a better employee experience and we are disappointed to learn that our efforts were ill-perceived. Your concerns have been escalated to upper management. We provide a positive work-from-anywhere environment that professionally develops our employees with a strong focus on work-life balance—educational opportunities and certifications are part of that process. We also reimburse for work-related travel, lodging, and food expenses. Thank you again for taking the time to provide a detailed review.
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Glassdoor has 655 CAI reviews submitted anonymously by CAI employees. Read employee reviews and ratings on Glassdoor to decide if CAI is right for you.