CAP Services reviews

2.4

29% would recommend to a friend

(17 total reviews)

Nicole Harrison

100% approve of CEO

22% positive business outlook

CAP Services has an employee rating of 2.4 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAP Services employee rating is 36% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

17 reviews
1.0
Jan 11, 2024

Absolutely AWFUL

Recommend
CEO approval
Business Outlook

Pros

Meaningful work and work-life balance.

Cons

Management is terribly condescending and will put you down for asking questions. Do not question anything they say. They WILL fire you for no reason and then publicly announce it over email to the company. This happened multiple times while I was employed there.

1.0
Aug 15, 2023

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's some flexibility to work from home and working with people directly is uplifting. Besides that, there's really nothing. Even the benefits packages are worse than gas station chains.

Cons

Nonprofits have a lot of structural issues regarding pay considering that their incomes primarily come from grants and donations. CAP is one of the worst examples of this as, even compared to other nonprofits, CAP has abysmal pay, no direction from leadership, no organization transparency, a top-down structure meant to shroud senior leadership from any accountability while punishing staff actually providing services. There's a lot of smoke in mirrors and deception at all levels and no set policy and procedure on most things. Program I managed was disorganized and lacked the resources necessary to do job efficiently. Employee turnover is awful. Was only here half a year and 7 people (that I knew about) left. I was let go on at-will for things like saying I was going to work from home in severe weather for months ago (was never addressed as an issue at the time) and for coming in late to work once with suitable heads up to all parties involved because I didn't ask for permission for my schedule to be changed (again, this was said to be fine in writing via email at the time). Since this is a community action program, note that they do not care about the programs in question as they take actions that actively hurt program participants and also do not care about keeping their staff in active poverty. There is no opportunity for advancement or growth and upper management is primarily concerned with receiving grants and donations and not about actually helping the people it claims to serve. There's a two-faced vibe to the culture here and the "helping" is extremely performative and upper management can just play moral superiority while actively making the non-profit sphere worse. HR is, and I don't use this word lightly, evil and you would have a better paying experience with an extremely top down organization in the private sector where your desire to help won't be taken advantage of for corporate gain. Look at how bad the employee turnover is here and use that as the biggest red flag to avoid like the plague and wait for a better non profit position at an organization that will stand by the values it claims to champion.

1.0
Nov 5, 2022

Have Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience if you are looking to work with this demographic.

Cons

Everyone is fake. They do not listen to employees about safety concerns. They also say they can be flexible with schedules and are not. Will fire employees for stupid reasons. Understaffed so you will be working more than expected. Management adds to the stress of the job. Not a lot of growth opportunities.

Viewing 4 - 6 of 17 Reviews

Glassdoor has 20 CAP Services reviews submitted anonymously by CAP Services employees. Read employee reviews and ratings on Glassdoor to decide if CAP Services is right for you.