CARE (USA) reviews

3.6

66% would recommend to a friend

(253 total reviews)

Michelle Nunn

75% approve of CEO

49% positive business outlook

CARE (USA) has an employee rating of 3.6 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CARE (USA) employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

253 reviews
2.0
Jan 10, 2019

It's all an illusion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that we are helping around the world is the best part. When you hear the stories of those that had very little, making a better life for themselves and their family is so awesome. The benefits and flexibility are pretty good. Work/Life balance is great, but depends on the department.

Cons

Management is awful! Like seriously, really bad. The majority of management have really bad people skills. There are a string of lazy hiring/promotions that run rampant. There is an environment of favoritism and nepotism, which fosters low staff morale and huge turnover. There are no real processes or procedures, which allows for management to do what they want. No one holds them accountable. Teams are stretched thin and there is quietly layoffs going on, with no message coming from leadership, which leads to staff walking around on pins and needles. Meanwhile, hiring of upper staff continues, when the organization is seemingly struggling financially. The lack of diversity is disheartening. There are tons of really "BIG" ideas with no ability to actually implement them. This use to be a really great place to work. Those days are long gone. Many of us are waiting for the bottom to fall out.

1.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Global Presence. Good vision. Rich history.

Cons

CARE's recent executive appointment has sparked concern regarding its commitment to diversity and equity. The new executive—a white man with less executive-level experience and limited global exposure—has been placed in charge of big global departments currently led by highly experienced women leaders of color. This decision not only appears to undermine the expertise of these women leaders but also disregards the contributions of several senior global experts and leaders of color within those departments. Adding to these concerns is the consolidation of power within the organization. The chief of staff, of course a while American, was promoted successively to roles encompassing strategy and now global transition, consolidating immense authority under someone with no international experience. This pattern suggests a disconnect between CARE's public statements on diversity and its actual hiring and promotion practices, raising questions about the organization's ability to uphold its values in practice.

2.0
Jun 8, 2021

Toxic US leadership

Recommend
CEO approval
Business Outlook

Pros

Excellent country programs and staff despite largely clueless US management.

Cons

Toxic leadership from the US executive management team has destroyed organizational culture and morale. Raising concerns and needed improvements is met with hostility and defensiveness - there is no space for dialogue. CARE staff desperately need a union. There is no accountability at any level of management. Poor and even the most problematic managers (especially white) are not let go. CARE is too top heavy while mid-junior level staff who get the work done are overstretched and undervalued. Overall, these staff are fully committed to CARE’s mission and go beyond a healthy work/life balance to ensure the job is done. Staff come for the mission and leave burnt out by overwork and disillusioned by CARE US leadership who pay lip service to concepts of equity, social justice, and decolonization of aid while consistently making organizational management and personnel decisions that are antithetical to these ideals.

Viewing 7 - 9 of 253 Reviews

Glassdoor has 295 CARE (USA) reviews submitted anonymously by CARE (USA) employees. Read employee reviews and ratings on Glassdoor to decide if CARE (USA) is right for you.