CCMSI reviews

3.1

43% would recommend to a friend

(224 total reviews)

G. Bryan Thomas

64% approve of CEO

42% positive business outlook

CCMSI has an employee rating of 3.1 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCMSI employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

224 reviews
1.0
May 16, 2015

Run, don't walk, away from this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous time off. Health care plan is good and let me see all of the doctors I needed/wanted to.

Cons

Every negative review that other people have written is EXACTLY what my experience was. A total nightmare in every way. I'm wondering if they all worked in my office. "Set up to fail," greatly appreciated one moment and thrown under the bus the next. Cliques with management that will greatly hinder your every move if you are not in the "in" group and make the entire time with the company hell. Amazing, hard-working employees are told they are the problems while others who are in with management skate with light work loads. I don't consider that just a bad workplace; that is bad integrity and character, and that explains why things are so awful. The two are inner-connected. Horrible, nightmarish communication. Incompetent management who do little to no work while their underlings who are not in the "in clique" are buried under a mountain of claims that will be impossible to ever work effectively or "catch up" on. Employees left in tears and stressed to the point of their health being damagaed. No back-up on your desk if you go on vacation so you will never go. Rude, mean, unprofessional management. No training whatsoever. Despite all this, you are told that you better appreciate what they give you. I have never met so many employees who were amazingly hard workers but were so understandably miserable but have no recourse to change things and were treated like idiots. It's no wonder that audits are bad. Promised significant salary increases on multiple occasions only to not only have them not fulfilled but told that you were never told that. They will make you feel like you are the crazy one when it's them. This is how a dysfunctional family works to make it's healthy family members into the black sheep. This is like NASA and the Challenger disaster. Everyone in the cubicles BEGGED their immediate superiors to not launch the shuttle because it wasn't safe and would be disastrous, but the management ignored them to the very top and went ahead and launched the Challenger only have the disaster that the "minions" had warned about for months and years come to fruition. Run, don't walk, from CCMSI, and never look back. Don't think that you are the exception and this won't happen to you. It's company culture regardless of your branch. You deserve to be treated far better and there is more out there for you than this.

2.0
Apr 22, 2014

Overloaded

Recommend
CEO approval
Business Outlook

Pros

Nice co-workers and good Health benefits. Comfortable workspace. For the most part there is flexibility. There is really not a lot of micro management. Most EE's have been at the company for a long time.

Cons

Very stressful and overwhelming job without much support from the top. Pay scale is pretty low when compared to other companies. Certain adjusters are dumped on while others are protected from overloading.

1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Depending on your starting point and the team you work with, it can start out to be a positive environment. However, don't be fooled lack of adequate training and competitive compensation are significant concerns.

Cons

There is no real opportunity for timely advancement, and the lack of proper training combined with extremely low pay makes the job unsustainable. Employees are regularly expected to work 10+ hour days, including weekends, leaving little to no time for family or personal life. The company pushes the idea of work-life balance, but in reality, it’s all work with no regard for balance. Supervisors who have been in their roles for years show little concern for employee well-being. They demand that staff stay on top of excessive workloads even on days off or while out sick. In one case, an adjuster had to take medical leave due to PTSD caused by a supervisor’s constant pressure, only to be placed on a PIP for falling behind. I was also placed on a PIP, pressured to meet unrealistic metrics with little to no support. This kind of environment is toxic, unsupportive, and unsustainable. It punishes employees for burning out under impossible expectations and offers no real path for growth or relief.

Viewing 7 - 9 of 224 Reviews

Glassdoor has 234 CCMSI reviews submitted anonymously by CCMSI employees. Read employee reviews and ratings on Glassdoor to decide if CCMSI is right for you.