CDK Global reviews

3.4

59% would recommend to a friend

(3,399 total reviews)

Brian P. MacDonald

49% approve of CEO

47% positive business outlook

CDK Global has an employee rating of 3.4 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDK Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Working there gives you A TON of experience because they make you do the job 20 people every single day. I’ve acquired so many skills as a result and the experience I gained there has made me extremely marketable to other companies.

Cons

The pay would have been laughable if t weren’t for the fact that such low wages devastated so many of the employees. Pretty much everything has already been said in these Glassdoor reviews. It’s a heaping dumpster fire of a company, and it’s circling the drain, so don’t bother. Looks like they’re about to sell it/gut it, so don’t waste your time. If you’re currently there, just keep looking for other jobs. Don’t get upset or hung up on trying to fix things. Chances are, you’re not doing anything wrong. It’s just a failed company, that’s all. Just take care of yourself and quietly get out of there as soon as you can. Since everything else has already been said, here’s a fun story about how CDK can’t even keep it together in some of the most basic possible ways: One time, The facilities management company of the building sent out an email to all companies in the building saying that there had been a break in the water main- told not to drink the water or use the bathrooms, and the management company suggested that everyone evacuate the building. Shortly after the email was sent out, the manager of our department left for the day. Refused to answer any phone calls or any emails… just peaced out of there without a single word, not even halfway through the day. We tried to find anyone else who could give us an update on what to do. Finally, one of our department managers crummy little minions messaged our department saying ‘everything is fine now. There are water bottles available, and it’s safe to use the bathrooms again, and that we were not to leave’. Shortly after, the building management company sent an update to everyone saying that the water was still unsafe to consume, and do not use the bathrooms or flush the toilets, and it was highly encouraged that companies evacuate the building. We tried to contact the manager’s minion again, but, surprise surprise, they had left for the day. We contacted a manager from a different department who told us everything was fine. When we questioned them about the email we had just received, encouraging evacuation, they never responded. Finally, with no other options left, we reached out to a manager in a different state, who informed us everything is fine. Shortly after that, the building management sent out another update stating that the water was still unsafe, bathrooms could not be used, and that they were expecting the bathrooms to work tomorrow, but the drinking water would be unsafe for at least another day or two. We contacted the Out of state manager again, who appeared to be away from their desk for the rest of the day. Who knows. Maybe they were enjoying the luxuries of being able to take a crap at their office. Oh, and the office had bed bugs a few times. That’s the extent of how absolutely pathetic this dumpster fire of a company is. Some of the most basic functions of EXISTING are completely lost on them. It’s a miracle they’re capable of putting clothes on every morning. I feel bad for the dealers who have to deal with this smoldering tire fire of a business. I could go on for days about how breathtakingly awful and profoundly stupid this company is, but lots of folks have already covered most of it. But my point here is that they can’t even handle extremely basic functions such as ‘running water and restrooms for employees’, at one point, so the bar is unbelievably low.

1.0
Sep 16, 2018

Mercenary CEO

Recommend
CEO approval
Business Outlook

Pros

Work life balance was good in our department. My leadership was good both at my manager and director level but I was one of the lucky ones.

Cons

Overall leadership was terrible. Many of them should never have been in any kind of leadership role. There was favoritism everywhere. People would get laid off because their role was ‘eliminated’ only to have the exact role suggested to them by sites like Glassdoor a week later. Investors need to keep an eye on this CEO and his cronies. If the bottom line looks good it is because they had a round of layoffs that quarter. They aren’t making money they are cutting expenses. Cutting expenses by cutting jobs will only get you so far. The activists investors that came in a few years ago would have been better off taking over the company and selling off the parts. Maybe they still will. The hype around the spinoff from ADP was that they wanted to focus on core competencies. The truth is they were cutting dead weight.

1.0
Aug 24, 2018

CDK has become a Dumpster Fire

Recommend
CEO approval
Business Outlook

Pros

There are great people to work with from front line management and down to the average worker. Unfortunately, the pros stop there. It seems there are a lot of similarities between the U.S. as a whole and CDK. Just like in the U.S., the average worker is the backbone of the company, what built it into the industry leader, and the only thing keeping the doors open and the lights on and meeting the needs of our clients to do business.

Cons

The executive leadership on the other hand are no different than the corrupt politicians that lead our country, they take the average worker for granted, lie about the motivation behind decisions, and are out to enrich themselves and high-stakes investors with absolutely no regard for the workers or clients. The people who are dedicated to deliver high quality work are being shoved out the door or leaving on their own terms by the handful and that knowledge, experience, and dedication cannot and will not be replaced in the foreseeable future. Benefits have been slashed to the point where it is laughable, employees are asked to sign ridiculous waivers that eliminate what few rights they have, and actions of the ELT are moving into the boundaries beyond just unethical and will result in a further onslaught of lawsuits. Much of the leadership of the company has been replaced over the past three years with European executives or "global-minded" sheep who are rewarded for their loyalty to CEO Brian MacDonald.

Viewing 34 - 36 of 3,399 Reviews

Glassdoor has 3,697 CDK Global reviews submitted anonymously by CDK Global employees. Read employee reviews and ratings on Glassdoor to decide if CDK Global is right for you.