CDK Global reviews

3.4

59% would recommend to a friend

(3,399 total reviews)

Brian P. MacDonald

49% approve of CEO

47% positive business outlook

CDK Global has an employee rating of 3.4 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDK Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 4, 2018

A once great organization totally obliterated by the greed of top execs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in the trenches are wonderful to work with. Great friendships and dedication to help one another.

Cons

Once ADP spun the Dealer Services division off and formed CDK, it was a fast moving downward spiral. Layoffs roughly every quarter for nearly the last 4 years. Many of my talented colleagues gone. "Team India" being ramped up at a feverish rate. US jobs being replaced by Team India. US employees traveling to India to train them on their jobs, and then being replaced by them. Greedy execs. Go look at the obscene pay increase that Brian MacDonald received last year. About a 3 fold increase on the backs of laid off talented people. You're welcome Brian. I could go on about the short comings of this once great company. Steadily decreasing benefits with increased cost, diminished vacation policy, etc... If you think this place might still be OK, go check out the top worst places to work. Two of Brian MacDonald's companies that he has run are on that list. A real great leader he is...HAHA

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

- Fairly mature engineering culture, so you may have the opportunity work with very smart people, learn a lot and gain hands on experience with modern technologies - Fantastic location on top of public transit hub

Cons

- Compensation is relatively poor and management will not address the issue; for months I had open conversations with my manager and director indicating that I was being compensated at about 80% of market rate and was concerned about that. I gave them a chance to address the concerns and for months I was told that they were working on it, but I left the company feeling like they never would have adequately addressed my concerns - Offshore model is ingrained in the company's DNA, which surfaces in the form of imposing off-hour meetings and on-shore resources serving as first-line support and troubleshooting - Poor work-life balance; not only did the meetings with offshore impose significantly on my personal life, but my manager called me on weekends and evenings on multiple occasions for production support. In order to be promoted, you need to put in the extra hours and I observed that the more senior one became, the more their work-life balance suffered. Pager duty on my team. - Mediocrity is fully accepted; I worked with multiple under-producing teammates at CDK and they were not held accountable, which felt like a toxic culture to me. A Senior Engineer on my team became like an elephant in the room for the entire team (manager included) and yet, I'm sure he's still there collecting paychecks to this day - Consistently asked to take technical shortcuts due to unrealistic business deadlines; this was true on almost every project at almost every turn - Business often dictates project timelines and technical solutions without regard for engineering input; plus my engineering manager and product owner bickered like a married couple frequently It seemed like almost everyone I worked with was dissatisfied in their position and many of them sought advice on how they themselves could find a way to leave the company; moving to a company where people don't hate their jobs and the company actually cares about employees was a revelation.

2.0
May 5, 2016

Uncertainty abounds

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's hard to be positive when you are not sure if upper management cares about employees at all. New President starts, soon after 500 employees are laid off.

Cons

Activist investors are starting to throw their weight around. Not sure if their requests are good for CDK outside of a short term window.

Viewing 43 - 45 of 3,399 Reviews

Glassdoor has 3,697 CDK Global reviews submitted anonymously by CDK Global employees. Read employee reviews and ratings on Glassdoor to decide if CDK Global is right for you.