CDK Global reviews

3.4

59% would recommend to a friend

(3,399 total reviews)

Brian P. MacDonald

49% approve of CEO

47% positive business outlook

CDK Global has an employee rating of 3.4 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDK Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

CDK was once a great company to work for when they were a division of ADP.

Cons

Constant layoffs are burdensome. They cut staff but expect the same level of output from the remaining few. So either your left without a paycheck or with twice the work. Complete lack of long term vision. Executive management appears to have no idea what the core business is or how to make money from it. Every 6 months there is another re-org that changes nothing but creates disruption. This is always done in the name of efficiency which is a farce. One look at the company numbers tells you everything you need to know about their execution. All the layoffs, executive shuffles and Zero Based budgeting rounds have produced nothing. They fail to execute time and time again. When they fail, they blame the staff and perform another round of layoffs. The executive team lacks the integrity to at least have a real person notify an employee of being laid off. Some employees were notified via a pre-recorded video, others were notified on a video conference call. When the executive team lacks the vision to take a company forward it should at least be there for those employees losing their job because of their failure.

1.0
Jun 14, 2018

Don't waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home and take off when needed.

Cons

Have you seen they made the list of "worst companies to work for"? Number 16 says it all. And, two executives also ran the number 13 company on the list. Coincidence? No leadership, vision, direction, strategy, follow-through All the employees run around like chickens with their heads cut off to accomplish small, meaningless tasks that add no value to the company or the bottomline Recent product launches have failed Customers are disgruntled Employees are not engaged. Benefits have been declining for years. Frequent layoffs. Lack of stability. All the good employees are leaving. No promotions or career paths...employees take on more work with no pay increase. Culture is non-existent. Moral is low. People are down right mean. There's tons of bullying and harassment.

1.0
Apr 21, 2017

Truly Not Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does allow for a good work/life balance. They do get that right. And, given this company's history of lay-offs out of nowhere (usually after a speech from some higher-up saying how great the company is doing), it's an adventure everyday wondering if you'll have a job to come back to tomorrow. For thrill seekers I'm not sure it gets much better than that.

Cons

Everything else. From below average pay for the industry to control freak micro-managers, there's little incentive to work here unless you're absolutely desperate and your local gas station isn't hiring. You'll quickly find that many (if not most) of your co-workers in your direct department do as little as possible and management is perfectly fine with that since the company often struggles to hire anyone, giving the poor employees a security blanket. As a result it's pretty hard to get yourself fired, and those with poor work ethics notice this. You'll also notice that the other departments don't really care what you're up to, despite management's firm (mis)belief that everyone cares what everyone's doing. Also, if you're a good worker you'll quickly see management overload you with all sorts of additional projects and difficult accounts because they know they can't trust the common employee to handle it. This extra work may or may not come with a "you'll be rewarded for your effort later" speech which may or may not ever actually happen. And if it does, you'll be lucky to get an extra tenth of a percent for your "merit increase." Oh, speaking of raises, you'll be looking at 2-3% at the very most, and management/executives do everything they can to keep you at the 2% range. Get a new promotion? Congrats! Enjoy your 4% (at most) increase. Good times. But, hey, at least the stockholders are happy. Ah ha! At least you can hope to advance, right? That's a Pro! Nope. At least, not if you're a good worker. You see, the majority of management is actively afraid of those that know as much (or in many cases, much more) than they do and will do everything they can to keep those employees buried with extra work while promoting the more inept employees that pose no direct threat to their own ineptitude. If you *do* want to try and advance here your best bet is to spend as much time as possible kissing up to management. It's better to not get your work done and instead spend that time laughing and hanging out with management than it is to get your work done and do a good job at it. Many promotion announcements are made with most employees wondering how on earth that person got the promotion. That does wonders for employee morale. And, while we're on the topic of management, the executives here are pretty much clueless as to what the company actually does on a daily basis. That's why they cram as many buzzwords and catch phrases as possible in all their communications to give the illusion they know what they're doing. Practically every single one of them is clueless to how websites, digital marketing, or the automotive industry works. They'r only here to do the stockholders bidding, which these days is all about budget cuts. The employees, products/services, and company itself is a distant second (or sixth) priority to them.

Viewing 49 - 51 of 3,399 Reviews

Glassdoor has 3,697 CDK Global reviews submitted anonymously by CDK Global employees. Read employee reviews and ratings on Glassdoor to decide if CDK Global is right for you.