Fun fact, you’re looking at a company that was ranked in the top 10 worst companies to work for. CDK truly lives up to that title.
Ever since CDK split from ADP it’s been downhill. In the past 5 years CDK has slashed every employee benefit to the bare bones. Bonuses were removed, employees are now forced to pay $130 monthly to park on site, healthcare was gutted, and raises do not keep up with cost of living increases.
There have been constant layoffs, moral is at an all time low. Recently we were given just a few days notice alerting us that we would now be working until midnight, including Saturdays and on call Sundays. We were expected to volunteer for these shifts with no details available, including pay.
There would be some leeway given here if there was potential to advance in the company. But there are no advancement opportunities available, and no positions are being back filled as people leave. Most departments no longer have enough people to support their product and management continues to burn out the few associates they have left.
I truly feel sorry for our clients, if management continues to travel this path there simply will be no one on the phone to help them. We have products with thousands of clients being supported by 6 or less people. It takes 6-12 months to train someone to support these products. So if you’re a client unhappy about hold times it’s just going to get worst, if it ever gets better.
Many of the brightest associates are leaving to find new jobs because there simply isn’t a future here. I’m currently job hunting.
