CDK Global reviews

3.4

59% would recommend to a friend

(3,399 total reviews)

Brian P. MacDonald

49% approve of CEO

47% positive business outlook

CDK Global has an employee rating of 3.4 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDK Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 13, 2018

Implementation

Recommend
CEO approval
Business Outlook

Pros

They still have some amazing people left but lots have been let go thus transfering the workload to the already overwhelmed and overloaded employees but the worst part, the most detrimental was firing american long time workers and hiring all the India employees to take their place. Ive been here over a decade watching us crumble w the spinoff

Cons

India, bad. Management, horrible. Workload, completely overloaded giving customers no service

1.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Great team members. Line-level management is well-meaning and works hard to keep everyone growing professionally.

Cons

After the spin-off (October 2015), CDK was targeted by profit-seeking investors. Their motivation was to make the company more profitable and sell it to make a profit. This is a well understood strategy and (in and of itself) not a cause for concern. The problem was the implementation. Big Mac and the executive leadership team did not follow a well rationed plan: sell of lower-margin products, consolidate product lines, seek efficiency in product delivery, etc... Rather, they made staffing cuts here and there hoping they'd get to the magic margin number that would attract a buyer. This didn't happen in 3 years and the leadership became more frantic. The layoff in June of 2018 was a sign of how bad things have gotten. Between the layoff and the number of veteran employees leaving in September (when bonuses are being paid out), the company will not have any real experience on the floor to keep the lights on. They'll be hiring contractors only (at a premium) with no experience with the product set or customer needs. The next 3 years will be a struggle to maintain any semblance of a functioning company. I predict employees and customers will leave in droves.

1.0
Jun 19, 2018

Worst Company #16

Recommend
CEO approval
Business Outlook

Pros

I worked for CDK for over 15 years. I loved the company before the spin-off from ADP. I was excited about the spin-off somwhere along the way we lost our strong commitment to employees and customers. CDK's strongest asset is its front-line employees who work tirelessly to make sure the customers are happy with the solutions.

Cons

A sharp decline in employee benefits. As a senior leader, there was a constant push for numbers and daily conversations on layoffs of strong productive employees (stop calling them heads!) all this got to me and I had to go. It's a depressing environment and many team members want out. Expect the Worst company rating to continue to fall

Viewing 25 - 27 of 3,399 Reviews

Glassdoor has 3,697 CDK Global reviews submitted anonymously by CDK Global employees. Read employee reviews and ratings on Glassdoor to decide if CDK Global is right for you.