Is CNA a good company to work for?

CNA has an overall rating of 3.9 out of 5, based on over 1,635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at CNA to a friend and 65% have a positive outlook for the business. The best reviews about CNA have been left by employees working as Underwriting Consultant , Senior Financial Analyst and Underwriter .

Does CNA pay their employees well?

According to anonymously submitted Glassdoor reviews, CNA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CNA. This rating has been stable over the past 12 months.

How satisfied are employees working at CNA?

69% of CNA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CNA 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CNA?

Underwriter (64) , Professor De Inglês (49) , Director (38) , Underwriting Specialist (28) , Claims Specialist (25) , Claims Adjuster (23) , Professor (19) , Underwriting Consultant (18) , Consultant (12) , Consultor Comercial (11) , Instrutor De Inglês (11) , Senior Financial Analyst (11) , Business Analyst (10) , Claims Consultant (10) , Intern (10)

What are the pros of working at CNA according to real employee reviews?

"CNA offers good benefits and some departments allow a decent level of work" ((in 137 reviews)); "People were great and some" ((in 99 reviews)); "Good work/ life balance" ((in 68 reviews)); "The salary is competitive." ((in 36 reviews)); "Good work from home balance" ((in 28 reviews))

What are the cons of working at CNA according to real employee reviews?

"Things can seem a bit chaotic at times and poor management makes it more difficult to endure" ((in 87 reviews)); "HR and Senior leadership are intent on writing up people rather than coaching them." ((in 35 reviews)); "No training guides" ((in 24 reviews)); "Upper Management were apathetic and greed driven." ((in 19 reviews)); "Morale is low." ((in 16 reviews))

What are employees saying about CNA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CNA layoffs and their outlook for job security at CNA in 2026.

What are the top reviewed CNA locations?

Chicago , New York , Lake Mary , Maitland , Dallas , Orlando , San Francisco , Reading , Atlanta , Wyomissing , Houston , Littleton , Brea , Los Angeles , Nashville , Lisle , Washington , Denver , Portland , Philadelphia , Pittsburgh , Scottsdale , Syracuse , Oklahoma City , Boston , Warren , Alexandria , Charlotte , Seattle , Overland Park

CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)

Douglas M. Worman

73% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,297 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Apr 1, 2015

Ever changing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The initial salary, in certain departments, is very fair.

Cons

Management is not open to real feedback and will force you out if they do not like your opinions. The individual team members are not valued.

1.0

Mar 13, 2015

This used to be a very good place to work, but current senior management has created a toxic environment.

Manager

Recommend

CEO approval

Business Outlook

Pros

Salaries are somewhat competitive with the marketplace. Work-life balance is encouraged within my business unit even though it is not ultimately realistic. There are very few opportunities for executive positions (AVP and up) versus our insurance peers.

Cons

New management has created a top-down, lead by fear style that has discouraged creativity. Excessive growth is being pushed at the expense of profitability. Leaders with no experience in Specialty lines have been given too much control over this segment. This has been the top-performing segment but many quality employees are turning over as a result of mismanagement by the field.

3.0

Jan 21, 2015

Very Corporate

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Some departments really seem to care about employees and development. If you are sitting in one of the main offices, there are a lot of opportunities for career advancement. Compensation is very reasonable.

Cons

Upper management seems to be reverting to old business ways i.e. where companies are being more relaxed with dress code and working from home, CNA suddenly requires business dress and has further limited work from home capabilities. Additionally, it is easier to move up in the company if you are coming from outside than the inside.

Viewing 94 - 96 of 1,297 Reviews

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CNA

CNA reviews

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Reviews by job title

Ever changing

This used to be a very good place to work, but current senior management has created a toxic environment.

Very Corporate

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