CNA reviews

EVERYTHING ELSE! The management was weak in courage and encouragement. Forever the "hit them with a stick" type of leadership. If you did not agree with and or firmly plant your lips on someones butt...your opinion did not matter and was viewed as negative. Change was always one way and never thought thru to what effects it would have when implemented...much time spent going back to "fix" the latest change. Leadership surrounds themselves with " yes " men & women..Never hearing what the people actually doing the job think..which leads to many changes that simply don't make sense to a job that depends on quality and production goals both of which continue to show no improvement...and are for most unobtainable, without fudging production numbers in some way. So the unreasonable goals are going to leave them only the best liars and cheaters they can train. With only a few AMAZING people doing all the real work!

Current senior management does not understand how specialty underwriting and claims functions. Training is non-existent. Senior management talks about work life balance but does not follow throughr.