CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
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Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 17, 2013

Not Given

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They spend money, but not on bettering the workplace, benefits or moral, mainly on executive projects and bonuses.

Cons

Outsourced IT Operations lead to slow response and inability to execute on projects. Leadership did not accept accountability nor do anything to resolve the issues with the outsourcer. Leadership is overpaid and lack interpersonal and communication skills. They use intimidation to get their way.

1.0
Sep 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were some of the most supportive people I have ever met. Great sense of community among them. Decent work/life balance.

Cons

A hostile workplace culture where turnover is extremely high; bad pay that does not reflect the stress placed on you by the job and micro managing management; a management team that thinks they are always right and does not value their employees; dress clothes everyday; very little room for growth - even if more than qualified. The list goes on and on.

1.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

The company has decent benefits and there are career opportunities for those who have the right education, training and mindset. When I was injured on the job, the company did respond immediately to the claim and the process was fairly smooth.

Cons

I worked for CNA for less than a year in a trainee position. The position came with a decent moving expense but I was not compensated for this until a month after I had moved. The company made many promises and statements that were incorrect or not followed through on. The company management practices are from the top down and though the company says that mistakes are learning experiences, any mistakes made are not treated as such. Unfortunately, I had what I believe to be an unfair experience at CNA but I have been told by fellow employees that I wasn't the only person who went though that kind of experience. I was lied to about the benefits that I would have and what the job expectations would truly be. My manager spoke down to me and directly lied to my face in several instances. He also acted like a child when he believed that I had spoken against him and refused to speak to me for several days. I was injured on the job and was away from work for some time. The day after my doctor released me to full duty, I was called into the office early, escorted directly into a meeting room, and was notified that I would not be able to complete my training program. During my time at CNA, I felt like I was constantly on the chopping block and that I had absolutely no management support or proper training for the position that I was hired on to complete. The hiring process was so smooth and I had such hopes for this job. I turned down several other excellent job opportunities and I was truly looking forward to an amazing career when I was first hired on. The first two weeks my training program fell apart and during the third week I was injured on the job with an injury that would later result in weeks of missed work, an extensive surgery and extended recovery time. After all of that, no matter how hard I worked, I was not able to keep a job that I really loved for a company that I didn't. It was a very disappointing experience and one that I hope to never have to repeat. If you are EVER injured on the job, file for a disability with HR through the American Disabilities Act. If you are unclear on how to do this contact an employment attorney who can help you. The meetings with the attorney are private and having this help is worth more than its weight in gold. You have every right to speak with an attorney or seek outside help without the need of notifying your employer and with no ramifications. If I had done this at the time of the injury I would not have lost my job!

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