CNA reviews

The thing you need to understand about CNA is that most (~93%) of the stock is owned by Loews Corporation and the majority of the board seats are occupied by Loews people. While this means the stock price doesn't fluctuate very much, Loews pulls a gargantuan amount of money out of the company every year. This was even moreso true during COVID when Loews's other businesses (mainly hotels) were in the toilet, so they declared a massive "special dividend" that was basically an asset redistribution away from CNA. Unfortunately, while it gets bled dry by its parent, the company has become curmudgeonly cheap. The new claim leadership is so miserly, it is impossible to get any investment, in people or otherwise, approved, because of expense ratio pressures. The present claim leadership is also very administrative, rather than technically, focused. Unfortunately technical excellence too often falls to the wayside in all the bean counting that goes on.

Most of the people I respect and admire, especially leaders, I met during my 5+ years there have left the company. They've either left on their own, gotten laid off or fired. The ones who have recently left have wondered why they didn't leave earlier once they've seen how nice it is to work someplace where you truly feel valued as an employee of the company. They're not nice, leadership is passive-aggressive...dare they show their face. Good luck seeing the CEO or any of the executives. I'm not sure where they hide but they definitely avoid connecting with employees because the humanity doesn't matter to them as they think about the cost-cutting, lay-offs and reorgs. In other situations, they come to CNA and see what a cluster the place is and quickly cut their losses. Check out the leadership team from the last few years and see how many have "retired" or have less than 2 year tenures. They have token leaders of color or women at the top to make it look like they are committed to D&I, but the real way to the top is if you're a white man they like. Politics, sucking up, managing up are skills that are well-rewarded. I'd be interested to see how many employees are on anxiety pills. There are many people I know who have left and look back and feel such disappointment at the direction of the company and how they were treated. They all cared and wanted to do their best to make it better, but they see it sinking further and further.