Is CNA a good company to work for?

CNA has an overall rating of 3.9 out of 5, based on over 1,635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at CNA to a friend and 65% have a positive outlook for the business. The best reviews about CNA have been left by employees working as Underwriting Consultant , Senior Financial Analyst and Underwriter .

Does CNA pay their employees well?

According to anonymously submitted Glassdoor reviews, CNA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CNA. This rating has been stable over the past 12 months.

How satisfied are employees working at CNA?

69% of CNA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CNA 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CNA?

Underwriter (64) , Professor De Inglês (49) , Director (38) , Underwriting Specialist (28) , Claims Specialist (25) , Claims Adjuster (23) , Professor (19) , Underwriting Consultant (18) , Consultant (12) , Consultor Comercial (11) , Instrutor De Inglês (11) , Senior Financial Analyst (11) , Business Analyst (10) , Claims Consultant (10) , Intern (10)

What are the pros of working at CNA according to real employee reviews?

"CNA offers good benefits and some departments allow a decent level of work" ((in 138 reviews)); "People were great and some" ((in 100 reviews)); "Good work/ life balance" ((in 67 reviews)); "Competitive Salary and Bonus Program" ((in 38 reviews)); "Good work from home balance" ((in 27 reviews))

What are the cons of working at CNA according to real employee reviews?

"Things can seem a bit chaotic at times and poor management makes it more difficult to endure" ((in 86 reviews)); "HR and Senior leadership are intent on writing up people rather than coaching them." ((in 32 reviews)); "No training guides" ((in 27 reviews)); "Upper Management were apathetic and greed driven." ((in 19 reviews)); "Either Outsourcing and Reorganizations result in Frequent Layoffs while hiring for same positions." ((in 16 reviews))

What are employees saying about CNA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CNA layoffs and their outlook for job security at CNA in 2026.

What are the top reviewed CNA locations?

Chicago , New York , Lake Mary , Maitland , Dallas , Orlando , San Francisco , Reading , Atlanta , Wyomissing , Houston , Littleton , Brea , Los Angeles , Nashville , Lisle , Washington , Denver , Portland , Philadelphia , Pittsburgh , Scottsdale , Syracuse , Oklahoma City , Boston , Warren , Alexandria , Charlotte , Seattle , Overland Park

CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)

Douglas M. Worman

73% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Dec 11, 2017

A lot of turnover, a lot of change

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Upper management is extremely accessible. Product leaders are there to help and take advice. Underwriters Can work closely with top leaders at the company

Cons

Frequent turnover and dishonesty about job roles. Mid level managers are not well trained and some manager roles seem redundant. Sales role disguised as a technical underwriting role. Pay is low for amount of work you end up taking over from others due to frequent turnover

2.0

Aug 7, 2017

Claims Rep/Adjuster

Auto claim representative

Recommend

CEO approval

Business Outlook

Pros

Clean working environment, Office is located in nice area with restaurants and convenience stores, You'll obtain the Texas All Lines insurance adjuster's license, It'll give you great experience to move on

Cons

Sitting in front of a computer at a desk in a cubicle for 8+ hours a day Claim work load is intense - always seems to be someone on vacation (stress is high) Managers DO NOT assist in the handling of claims - they simply review what you've done and critique you (often pretentiously and condescendingly) My personal manager was passive aggressive and brought his personal issues to work You're constantly being hounded on how much production you can offer when the problem lies in their intake system and insurance policies They claim to support diversity, but found out firsthand that they'd rather you conform to traditional corporate monotony.

2.0

Mar 3, 2017

Underwriter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is more competitive than competition

Cons

Unattainable goals for growth, lack of training, lack of communication, company is downsizing, and company is headed south. In retrospect, I wish I would have known about the revolving door and the desperateness of the company before I started. It's not a very stable environment.

Viewing 118 - 120 of 1,297 Reviews

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Reviews by job title

A lot of turnover, a lot of change

Claims Rep/Adjuster

Underwriter

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