Is CNA a good company to work for?

CNA has an overall rating of 3.9 out of 5, based on over 1,637 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at CNA to a friend and 66% have a positive outlook for the business. The best reviews about CNA have been left by employees working as Underwriting Consultant , Senior Financial Analyst and Underwriter .

Does CNA pay their employees well?

According to anonymously submitted Glassdoor reviews, CNA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CNA. This rating has been stable over the past 12 months.

How satisfied are employees working at CNA?

70% of CNA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CNA 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CNA?

Underwriter (64) , Professor De Inglês (49) , Director (38) , Underwriting Specialist (28) , Claims Specialist (25) , Claims Adjuster (23) , Professor (19) , Underwriting Consultant (18) , Consultant (12) , Consultor Comercial (11) , Instrutor De Inglês (11) , Senior Financial Analyst (11) , Business Analyst (10) , Claims Consultant (10) , Intern (10)

What are the pros of working at CNA according to real employee reviews?

"CNA offers good benefits and some departments allow a decent level of work" ((in 142 reviews)); "People were great and some" ((in 96 reviews)); "Good work/ life balance" ((in 71 reviews)); "Competitive Salary and Bonus Program" ((in 35 reviews)); "Good work from home balance" ((in 24 reviews))

What are the cons of working at CNA according to real employee reviews?

"Things can seem a bit chaotic at times and poor management makes it more difficult to endure" ((in 91 reviews)); "HR and Senior leadership are intent on writing up people rather than coaching them." ((in 33 reviews)); "No training guides" ((in 20 reviews)); "Upper Management were apathetic and greed driven." ((in 20 reviews)); "Either Outsourcing and Reorganizations result in Frequent Layoffs while hiring for same positions." ((in 17 reviews))

What are employees saying about CNA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CNA layoffs and their outlook for job security at CNA in 2026.

What are the top reviewed CNA locations?

Chicago , New York , Lake Mary , Maitland , Dallas , Orlando , San Francisco , Reading , Atlanta , Wyomissing , Houston , Littleton , Brea , Los Angeles , Nashville , Lisle , Washington , Denver , Portland , Philadelphia , Pittsburgh , Scottsdale , Syracuse , Oklahoma City , Boston , Warren , Alexandria , Charlotte , Seattle , Overland Park

CNA reviews

3.9

70% would recommend to a friend

(1,299 total reviews)

Douglas M. Worman

75% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,299 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CNA has an employee rating of 3.9 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jan 11, 2024

The Burnout is real

Claims

Recommend

CEO approval

Business Outlook

Pros

Approachable and friendly claims leadership

Cons

Beyond burned out. Claims is a very demanding job but when you have significant staff shortages it’s even worse. You’re lucky if you work 50 hour weeks. Specialist level has to deal with everything including complex lawsuits upset claimants on auto losses etc. There’s not enough staff nor separation of claims levels to make the claims you handle more so for your particular experience level

3.0

Jan 9, 2024

A company that wants to be good to it employees but isn't.

Data analyst/engineer

Recommend

CEO approval

Business Outlook

Pros

Good 401k contribution, and ok benefits. Learned A lot. Lisa Harold is a genius and will teach you all she knows.

Cons

So cna wants to be good place to work but they are just trying to rush to cloud analytics. I worked in the admo and when I came in everything was on fire and everything was broken I was thrown into the deep end with a coworker who was approaching being burned out. Due to work load everyone quit, I stayed for 1 years and helped train some replacements that they will burn through. They just have really aggressive goals that they are not staffed to meet, additionally some design decisions they made early in the process cause un do complexity with the process . Additionally they assume everything is easy and can be completed in a 2 week turn around. I'm sure things will be better in time I'm sure more mature parts of the company are better to work for, looking back I should have quit sooner. Souch pressure and all of it was imposed when nothing was super important. Honestly looking back I wouldn't have taken the job.

5.0

Jan 9, 2024

Great Company to work for

Paralegal

Recommend

CEO approval

Business Outlook

Pros

Flexible, Great pay and benefits,

Cons

Not many opportunities within the legal department.

Viewing 214 - 216 of 1,299 Reviews

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Jobs at CNA

Commercial General Liability Claims Representative

Administrative Assistant II

Employee Relations Director

Commercial Auto & General Liability Claims Specialist, Construction

Claims Operations Director/Manager

CNA

CNA reviews

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The Burnout is real

A company that wants to be good to it employees but isn't.

Great Company to work for

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