Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      COCC

      Engaged Employer

      COCC reviews

      3.7

      70% would recommend to a friend

      (165 total reviews)

      Richard Leone

      76% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      COCC has an employee rating of 3.7 out of 5 stars, based on 165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COCC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      165 reviews
      1.0
      Aug 15, 2018

      Dead End

      Product analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy going environment, a lot of PTO, and cool cafe

      Cons

      Unfortunately there is no room to grow at COCC. The majority of jobs are entry level types and having a chance to learn and develop a professional career simply don't exist. I worked there for 5 years and had the chance to jump to different departments, but the pay rate was never going to increase. Annual reviews are done, the problem is the business model pays most employees a very low starting salary regardless of position or job classification so when you do receive a raise/increase it's minimal in the big scheme of things. Very weak management is also an issue at the company.

      1.0
      Sep 9, 2016

      Used to be OK, going downhill fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some employees are allowed to work from home. The Southington building is nice. Food from the lunch room is supposedly subsidized. You get most of the federal holidays off. Plenty of parking. If you're a likeable white guy under 25 with a bachelor's degree, you may actually have an opportunity to move up someday.

      Cons

      Promotions are given based on nepotism & favoritism rather than merit, experience, or ability, so middle management is clueless at best. The abysmal salary used to be alright because the benefits package was great up until this year. They've changed the rules on OT pay and now only offer a HIGH deductable health plan.

      1.0
      Nov 19, 2019

      Chaos and Headaches

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee & soda, plenty of parking, if you know someone higher up they'll hire you without even looking at your resume

      Cons

      I completely agree with all the reviews saying promotions at COCC are awarded based on favoritism and nepotism. This results in many managers being grossly unqualified for their roles, so it's constant chaos, putting out fires, and trying not to get thrown under the bus. Then there's the toxic office politics. Anyone not in the inner circle is expendable and exploitable. HR exists to serve the company, not its employees, so don't bother reporting anything to them - you'll just be gaslighted into submission. They often use their Hartford Courant Best Workplace award as a shield against any claims of discrimination, bullying, or retaliation. Bad things can't happen at a place that wins awards! (PS. We are heavily pressured into giving them good ratings and we get free food if they win.) The trendy millenial-baiting "work perks" like free coffee and a basketball court in the parking lot do not make up for the long hours, below average pay, toxic culture, and few advancement opportunities. The perks aren't even that great - the medical is an overpriced high deductible plan, and this is a "fintech" company that won't even supply you with your own laptop. I feel terrible for anyone who works here and isn't a relative, significant other, or golfing buddy of an executive. It's obvious those folks have a much different experience at COCC.

      avatar
      COCC Response
      6y
      While we do encourage all employees to participate in our Top Workplace survey, we never incentivize a high rating. We continually encourage people to give their honest feedback so that the data will help us improve the employee experience. We do generally cater a breakfast to say “thank you” for high participation rates, and earning a top placement is always an honor we want to celebrate with our employees – after all, it’s our people who make COCC a Top Workplace. We go to great lengths to keep everything anonymous to encourage total honesty, and the HR teams have spent many weeks pouring over the data we received, creating dashboards for management, and centering service excellence training on how to put the suggestions for improvement into practice. The result is a process of total transparency around the data and what we plan to do with it. This has led to a number of initiatives not only including work perks, but also enhancements to our training, total rewards, and wellness programs, more transparent communication from the top-down, and a renewed focus on ensuring that every employee has the opportunity to grow and develop here.
      Viewing 4 - 6 of 165 Reviews
      Related searches: COCC jobs | COCC salaries | COCC benefits | COCC interviews
      ReviewsCOCC reviews

      Glassdoor has 197 COCC reviews submitted anonymously by COCC employees. Read employee reviews and ratings on Glassdoor to decide if COCC is right for you.