CROSSMARK reviews

3.0

40% would recommend to a friend

(2,825 total reviews)
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Brian Wynne

44% approve of CEO

31% positive business outlook

CROSSMARK has an employee rating of 3.0 out of 5 stars, based on 2,825 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The job is flexible for the most part.

Cons

I have worked for Crossmark for nearly 3.5 years. Upon hire I did not hear from my Supervisor or receive any assignments for for nearly a month. On that note Supervisors are always extremely accomodating, to your face. They tell you what you want to hear so you can be temporarily placated. For instance I have been promised a raise for the past 2.5 years. Still nothing! In fact, in speaking with other employees, some have been with this company for a decade with no increase in wages or compensation whatsoever!' Onto job flexibility! Yes, you are in charge of your schedule. However, as a part time employee I am often assigned 50-60 hours of work per week that I am expected to complete for my part time wage and woefully inadequate travel and mileage compensation. I often go 1200 miles a week but the company only sees fit to compensate for 900 or so miles. The mileage reimbursement is a joke being less than half of the federal minimum! Yes the difference could be a tax write off if they paid you enough that you actually had to pay in. In my time hear, the operating systems and "rules" have changed at least 8 or 9 times. Currently the new "Timesheet" system which theyve implemented, puts all responsibility on the employee to ensure they get paid. This was all automated in the past and is just another way for the company to reduce its overhead at its lowest level employees expense. As a matter of fact, the system is so buggy that your pay is often delayed or withheld through no fault of your own! And good luck getting a response from the payroll department or your supervisor on the matter. To add further insult to injury new employees are often hired at higher starting wages than previous employees. One woman I recently trained was hired at a payrate of $2.51 more than I have been making these past years. I could go on, but hopefully Ive given anyone looking into this company reason to pause and reconsider.l They are a monolithic billion dollar company, none of the millions Ive generated for them have trickled down whatsoever.

1.0
Aug 18, 2017

DONT DO IT

Recommend
CEO approval
Business Outlook

Pros

I like what i do there.

Cons

This is such a horrible company. They are horrible about reimbursement for gas. i was told i would get reimbursed for everything over 40 miles but hat they dont tell you that its over 40 miles there & over 40 miles back so if you drive 80 miles you get nothing. if you drive over 80 miles in my state you get 30 cents. I was told i would make 11.75 because of my experience & then for my pc training get a 1.00 raise but theyre only paying me 11.23 after all my phone calls stating it must have been a mistake. Also they have super long wait times i have been on hold for 3 hours before i was able to tslk to somebody. They constantly flag my hours & hold my pay. Currently i am on the phone because i submitted my timesheet & they said it never went through when i got the confirmation. ALSO YOU HAVE TO DO YOUR OWN TIMESHEET. You clock in & out on a piece of paper as well as a tablet & you still have to put it in the computer or you dont get paid.

1.0
Apr 5, 2017

merchandiser

Recommend
CEO approval
Business Outlook

Pros

pick my own time for projects

Cons

this company sucks. If you never want to see a raise, and your reimbursements for your mileage extremely low, and training is almost none existent, and talking to your supervisor is almost always never because they won't email you or text you back, or even phone you back, then this is the job for you. GOOD LUCK...stay away.

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CROSSMARK Response
9y
Thank you for sharing your experience!
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Glassdoor has 2,956 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.