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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,517 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Nov 1, 2011

      California is all that matters

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free AAA membership for employees

      Cons

      Well the 2012 benefits came out. I guess if you live in California you did okay. The rest of the locations got screwed. Deductibles of up to $8000! Oh and they took away FSA from one of the plans. But you can contribute up to $6,500 to the other plan. AAA says they'll give us about $2,100 towards that FSA, but you still have thousands to come up with. Do they realize this is money coming out of our paychecks? The economy sucks and they do this to us. Lord forbid if you had to have emergency surgery. It would come out of your pocketbook. Of course, we heard about the Obama health plan and how it made it worse. Funny, other insurance companies don't have that issue. We've been checking with employees at other locations. No change in their plans. Why is it the people who make the most money (California people) get the cheapest and best insurance plan? Kaiser Permanente is in other areas. So raises get lower every year, our deductible has skyrocketed, you now want us to take more money out of our paychecks and live how???? If you don't care about the other Centers, then close them and move it all back to California.

      2.0
      Sep 18, 2011

      Current culture and incentive create the systematic problems at AAA NCNU

      Former employee of the infamous aaa express
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very well known brand with customer loyalty Benefits package such as 401k with match, retirement plan, & healthcare benefits are quite generous for entry level Loss ratio is among the lowest in the entire industry Tendency to hire from within

      Cons

      A very sleepy company lacking in talent throughout. Employee quality is very low due to brain drain, lower cash compensation, & chaotic work environment Agent compensation is comparatively lower that other companies. Veterans from rank and file to senior management are set in their ways Widespread systematic disorganization. Multiple systems & department are segregated Jealousy, mistrust, and feelings of entitlement due to seniority from employees (top to bottom) Company is not run as a for profit business, although it is a not for profit. Wasteful spending. Veteran senior management is not familiar with dealing with the current economic slowdown. Fresh management from outside AAA usually come from outside the insurance industry, creating problems.

      3.0
      Jul 8, 2011

      Solid brand with huge potential but very distracted and fluid.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and Benefits is good. Opportunities abound for the right skills.

      Cons

      Lack of organic growth forces repeated layoffs and changes in strategy and direction.

      Viewing 1393 - 1395 of 1,517 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,707 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.