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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 21, 2009

      Directionless, aimless, constantly grasping in the dark with no ability to make good decisions whatsoever.

      Tool
      Recommend
      CEO approval
      Business Outlook

      Pros

      There WERE some benefts working for a company with so many states under its belt, but unfortunately the reward for aiding in the company's growth were either an involuntary severance or further ostracism.

      Cons

      Among the many half-truths, outright deception and misdirection, there's also a lack of leadership ability, inability for concise and precise decision-making, and a heap of over-the-top red tape that makes Federal government processes seem easy. This, compounded with alienation of employees not located at the HQ (ostracizing individuals and ideas not originating from the Ivory Tower) , makes it apparent to every employee that CSAA Inter-Insurance Bureau leadership is more concerned with being deeply entrenched in its self-created internal politics over effective business practices of a successful and coherent company (member-driven or not). In addition, the "collective" leadership mind changes constantly, pouring resources into ESSENTIAL programs from which they will soon cancel or lay off individuals involved in program development, wonder where the money went, and state they will pour resources back into the programs they just reduced the workforce of. It will only be a matter of time for them to come up with a "leadership team" to argue amongst each other to decide what individuals should consist of "teams" who will decide what makeup of a "team" whose purpose is to select a "team" will determine if any "teams" need to be eliminated due to waste.

      3.0
      Jan 15, 2009

      Treat the employee the way you seek that (damn) CSI score

      Subrogation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's AAA. They encourage continuing education and they pay for the majority of it. (Trying to come up with 100 words to ensure this review is helpful is hard.)

      Cons

      PTO is a joke. Give me vacation time and sick time, each accruing on their own. Why do think so many people come to work hacking out their lung? Maybe it's because they don't carry health insurance... the health coverage is a joke as the premiums are astronomical. A once a year merit review is pitiful and if you are finding yourself with a raise, the pay raises are not commensurate with the effort put forth.

      5.0
      Jan 14, 2009

      Continue to focus on the heavy lifting

      It senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunity to make a difference in the company. This company is in transition both from a business model and cultural perspective. These are not easy things to accomplish. When you choose to participate in such a transition, you need to understand that everything isn't black and white. Transition is change, so the way things are today, may well be different in a month or two months; and it may be different again two months later - that is what transition is all about. If you aren't comfortable with change, you may find it a challenge. If you thrive on change, then you will fit in well.

      Cons

      One needs to always have patience - it is no different here than elsewhere, the attributes vary, but the net is not unlike other companies. It is a changing environment; that is both an upside and a downside, depending upon what your personal comfort level is. For me, change has always been a part of the environment in which I have worked. If you expect everything to be described, defined, the "i's" dotted, and the "t's" crossed, then you will be dissapointed. If you thrive on the challenge of making things better and fully engaging, overcoming obstacles, and taking personal accountability, then you will find it very interesting.

      Viewing 1441 - 1443 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.